Reviews for Yotpo Product Reviews & UGC

Ruzselさんがオンライン通話でサポートしてくれたので、スクリーンをシェアしながらサポートを受けられ大変助かりました！チャットのみのサポートが多い中、このようなサポートは本当に素晴らしいと思います。ありがとうございました！

Punch'd Energy

2024-02-01

United States

Rhenant was helpful

They offer amazing support, especially Ruzsel J. Love the app! :)

Great customer service from Daniel!!

Brilliant, solved our issue!

Top!

Ruzsel J was amazing! He fixed everything we needed help with and was super nice! Recommend!

Daniel S. provided the best costumer service! Keeping this app for sure!

great store

Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!

Great customer support from John, Kenneth & Albert. I would like to be able to edit review titles manually, but I've only just started using the service after using Kudobuzz before. It would also be nice to be able to import site reviews from other platforms, as currently only product-specific reviews can be imported. Nice intuitive platform for reviews.

John G. molto bravo, è riuscito a risolvermi il problema in 1 ora. Soddisfatto al 100%

John was great and helped us get the reviews widget figured out

Thank you for your hlep, Joian Z

Rhenant did a fantastic job in the support. Very efficient and to the point.

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

I have to say the support is absolutely first class. I had some real issues, mainly down to my lack of understanding and dev skills to be honest. But all was fixed with in a matter of half an hour... A huge shout out and thankyou to Joian Z!! was backwards and forwards on my behalf on a Saturday morning... Fantastic support.

High Cotton Textile

2024-01-26

United States

Overall wonderful support from Arven and very appreciative. Great experience already!

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

Thank you Joian Z for your help, you're a star!

Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel

Support Rep Jeorge KV was excellent!

Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!

Far too expensive for a pretty basic app. The app's main draw is its ability to push to Google and other socials. So far, I have had to engage with support no less than 10 times due to my reviews not exporting to TikTok Shop. On the TikTok side, they simply wont offer support for the issue. The issue has persisted for a month now with no resolution. My reviews have still not pushed to Google or Meta. And Yotpo support just shrugs their shoulders. I cannot give more than one star because there are many other review apps out there, for a quarter of the price, that do the same thing this app does (I'm not counting the push to 3rd party ecommerce feature because that feature does not work).