Reviews for Yotpo Product Reviews & UGC

The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.

Großartiger Support! Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.

I installed Yotpo thinking I'd set it up later the next day. When I got to it the next morning I found it had already emailed review requests to my subscribers without my knowing. I lost a handful of subscribers because I didn't even get to brand the emails going out or manage the communication. And there's no way of pausing it other than uninstalling the app, which takes 48 hours for Yotpo to get around to doing.

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!

Pettsie

2024-02-07

Slovenia

Great service and Ruzsel helped us immediately with the repositioning of the widget.

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Great service!

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

Excellent customer service! Daniel P helped me out tremendously!

Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.

complicado de usar. no es clara las opciones y las reseñas no aparecen

It's an excellent app and the support team is amazing

Great app and great customer care. Thank you to Rhenant for assisting me :)

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Super fast support. And John G. was super kind and solved all the issues. Thank you

John G was a great help

Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!

Wonderful service from Donna P. Helped us solve an issue promptly! Thank you.

I love this app, it's really helpful for social proof. Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth

Many thanks to Doner P. Fast, competent, on point. Great customer service!

Punch'd Energy

2024-02-01

United States

Rhenant was helpful

Ruzselさんがオンライン通話でサポートしてくれたので、スクリーンをシェアしながらサポートを受けられ大変助かりました！チャットのみのサポートが多い中、このようなサポートは本当に素晴らしいと思います。ありがとうございました！