Reviews for XERO SYNC by BOLD

I would happily recommend the Bold app as it provides an excellent integration between Shopify and Xero. The Support offered by Paul at Bold has also bee excellent, all my questions answered straight away.

I would recommend this app as the app developer Bold Commerce is always on hand to help with any queries. I have been in touch with Paul @ Bold since we started using Shopify and he has helped walk us through each of the issues we've encountered. Most of the issues have been solved and any that haven't we have been told will be investigated during a planned update during Q1 of 2018

We experienced an issue with Xero's integration with Shopify. Paul of Bold Commerce Support was very patient and persistent in making sure we get to resolve the issue through and through. We are also very satisfied with the speed of response by customer support.

Very basic app that doesn't even allow you to assign channels. No way for me to segment my statements and isolate shopify sales from my other sales channels.

I had a problem with integration but Bold Apps were really helpful sorting it out for me. Big star for service. My advice is: if you have any problems, get help from these guys straight away (I didn't and wished I had!). :-)

Support on this Free App has been very speedy and efficient. Normally an error in a Tax setting that I did, but they have spotted and advised correction speedily. Works well for me, Bank reconciliation is straightforward enough- just takes a few minutes to associate each days sales with the Bulk payments and the Fees in the Card fee account.

Does exactly what it says. Makes life so much easier

No issues so far and is doing what it says it will do. I will update if I begin experiencing problems.

I begrudgingly have to give this app 1 star as it's the minimum, but If I could give it zero (no pun intended) I would. We used this app for well over a year before BOLD took over at it worked like a charm, no problems whatsoever. It now gives invoices ridiculous invoice numbers and imports orders from dates that you have specifically asked it not to, amongst numerous other issues. It is simply awful, and I would advise anyone not to use it. it cost us hours and hours of removing invoices it had duplicated (even though we asked it to import from a certain date, it ignored it).

We must manually adjust every Invoice number created by Shopiy when exported to Xero as Shopify cannot accept the Xero invoicing number. As our invoicing numbers by law must be sequential, we must manually adjust every invoice number which is time consuming and leads to unreliability due to mistakes. Upon contacting Shopify (Bold) support, we were told "sorry not possible". Sad.

Serious? This seems pretty elementary. Discount must not be greater than one hundred. Partial line item refunds are not currently supported. Restrictions on how many items I can export a day?!?!?

Have struggled with the Shopify/Xero interface over the last 6 months but things are definitely getting better now Bold has taken over eg refund info is now appearing in the right place. I have had very good support with a recent problem. I can't say that everything is perfect yet, but it is much more workable and heading in the right direction. Melanie - UK

As someone with no previous accounting experience, I have found Xero to be perfect for my new small business needs. The system is very easy to use and the support has been fantastic. Links easily with my Shopify store and there are helpful tutorials if you get stuck.