Reviews for WhatsApp Chat & Abandoned Cart

Wati is useful for setting up automated playbooks and communicating with customers on Whatsapp. I don't like that I can't react to messages with emoji like I can on regular Whatsapp app. But otherwise it does the job for me.

Excellent tool to reach out to your customers in most convenient way possible. A must have for all budding Entrepreneurs!

We have been using this app for more than 1 year now - For sending order confirmation and COD confirmation messages. It works really well and we although we have some minor issues here and there, they were quickly resolved by their support on email.

Average 1.)but poor customer service connect, when you need an individual to connect, you will find yourself connected to bot and find it difficult to connect to a human executive 2.) Presently, almost every alternate whatsapp app has good integrations, i.e. JUDGEME integration to collect reviews from people , they still are lagging and not bringing such things on table. Whereas other apps executive have reached me for more than 10 times to switch to their app, in this i am not able to reach them only One must go with this app for whatsapp solutions

Easy to send messages to customers and automation is also good. Madhavan Sir and its team is quite supportive in giving solutions.

This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis

We have been using WATI for almost 6 months now and have had the best experience in sending WhatsApp blasts to our customers. The tool also keeps updating and bringing really cool features. By far the best WhatsApp bulk messaging tool for shopify.

Works great. Easy setup and definitely a great way to keep customers engaged.

Amazing application, very helpful automation, must use.

good platform, ideal for support and marketing both

Excellent Application for our store. Very useful in sending purchase information and delivery updates.

Working well

The WATI Business WhatsApp API has some great features, such as automated messaging. However, the main issue we've faced is the slow customer support. When problems arise, we need quick help, but the response times have been disappointing. While the platform works well overall, the lack of fast support means it doesn't fully meet our needs.

A very user friendly app. Easy to use and manage. Customer Support is quite responsive and helpful!

As a business owner, I've always been on the lookout for tools that can enhance customer engagement and improve our bottom line. Wati Chatbot & Abandoned Cart has exceeded my expectations in every possible way. This comprehensive solution seamlessly integrates with WhatsApp, offering a robust platform for automated customer interactions and efficient abandoned cart recovery.

Wati ha sido una herramienta imprescindible para nosotros. WhatsApp business ya no era suficiente para la cantidad de mensajes que recibiamos diariamente, y con Wati pudimos solucionar esto de una manera fácil e intuitiva. Definitivamente es una plataforma ideal para las personas que tenemos una tienda en Shopify y manejamos gran volumen de mensajes por WhatsApp. Saludos desde Colombia.

Please do not install this application, canceling the subscription will bring you problems and headaches, it's been 3 months since I tried to cancel, there is practically no cancellation option.

We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast

Very terrible. I've been trying to talk to you for over two weeks now about the problem they have with cart abandonment. Every customer who orders through me and buys it still sends them cart abandonment. It turns out that a customer orders from me and receives a message that he abandoned the cart a few hours later and this creates confusion in the orders and a lot of anger on the part of my customers And Abandoned Recovery Message is so terrible and I tried to complain to them about it and they still haven't fixed it and it's been like this for a long time In short, terrible!!! Use a normal wati and order manual, this is the best and prevents problems I'll update if they fix it, you won't see this review, but they haven't been able to fix it in a while

Best Whatsapp solution for Abandoned cart recovery

i have been using wati for sending whatspp Broadcasts, they also offer click to whatspp ads

Best App to have a complete Whatsapp suite

After exploring all options wati seems to be the best app

Too many hidden costs

We came to know lately about Wati. Loaded with features.