Reviews for WhatsApp Chat & Abandoned Cart

I wanted to take a moment to express my appreciation for the excellent service and support provided by your WhatsApp API platform. The integration process was seamless, and the API's performance has been consistently reliable.

The platform's user-friendly interface and powerful automation features have significantly improved our customer interactions. We've seen a noticeable increase in efficiency and customer satisfaction since implementing WATI.

I've tried many whatsapp api's, but so far, WATI has been the most robust tech i've ever tried.

I have been using Wati from past 1 year and it's been Really useful. I am Using for my multiple businesses, The user experience is Amazing, I am Also a Affiliated Partner, My businesses are growing with the help of Wati and i am helping other businesses as well.

Great App, very helpful to get abandoned cart recovery..

We at Gulabi Dhaga have had an excellent experience using Wati for our Shopify store. The platform has significantly streamlined our customer communication, making it easier to manage inquiries and provide quick responses. The integration with WhatsApp has been seamless, allowing us to engage with our customers more personally and effectively. Wati's user-friendly interface and robust features have made it an indispensable tool for our business. We've seen an improvement in customer satisfaction and a boost in our sales since implementing Wati. The automated responses and broadcasting features have saved us time and helped us keep our customers informed about new products and promotions. Overall, Wati has been a great asset to our e-commerce operations, and we highly recommend it to other Shopify store owners looking to enhance their customer service experience.

Using this app for the last 3 months. The inbuilt flows have helped automating manual tasks like order confirmation, COD confirmation and abandoned cart Follow ups on Whatsapp. The whatsapp chat feature is useful as it helps connect with genuine customers with valid numbers.

absurdo que una app destinada a brindar atencion al cliente, sea pesima para solicitar atencion al cliente, te ponen a hablar con un bot que no sirve para nada, la gente valora que se les de la atencion no estar en un ciclo infinito con un bot inutil

We have been using this app since last 6 months, we have found the app useful Being a Ecom Owner getting immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired thru Wati. We can also create Stores on Wati. Very helpful.

Love the app, very useful and helps increase ROI. Seamlessly integrates with Facebook to create catalogs and chat bots

Erobold

2024-07-20

India

We evaluated multiple solutions before finalising on Wati for WhatsApp marketing and communications. We found the app to be not bloated with unnecessary features and is very user friendly. It's easy to setup automations and broadcasts. Overall great work on building a user friendly product. Awaiting more integrations and features for Shopify stores specifically.

We have been using Wati for quite some time now and have been very happy with it's usability and in-app experience. The tutorials at each point are also helpful. Overall, it's a good app. Interesting price point and Madhavan has been helpful with his suggestions. We would like to see and use more features in the near future.

we have used WATI for abandoned cart recovery and shipping notification to customers. we would strongly recommend everyone as this has helped us a lot communicating with the customers.

We are using WATI for last 2 months now and we are really getting benefited with the system. Our Abandoned cart automation is working like a charm. We are working on the broadcast messages also. By far the best WhatsApp bulk messaging tool for shopify.

Have been using Wati for years. Wati offer well designed interface. Its integration with Shopify is easy to setup. Also witness added functionalities regularly. Definitely would recommend!

have been using it since last 6 months ,pathetic response from the support team , i am unable to recharge my account since last 2 weeks have written tens of mail seeking support however didn't get it .Till the time it is running fine it is ok ,once you encounter any issue don't expect any support that's the summary

wati is amazing tool that helping us to increase our sales and customer loyalty

Our experience has been great with wati, however would have appreciated a single POC to resolve certain issues.

It has been great using WATI, very simple to use and setup chatbot and flows or run campaigns over WhatsApp.

We have used Wati for the last 7 months and it's an amazing tool for WhatsApp, probably the best one.

This is by far the most intuitive and easy to use Whatsapp tool. The UI is super simple to understand, the support team is extremely fast in their responses. Despite being on the lower models, their team went ahead and added a custom feature for us. As a small business, this is rarely seen. Have been using them for the past 1 year and never faced any issues. Way to go team!

Using their paid paid for a while now.all order confirmation and tracking codes are effectively sent through WATI. Overall a good experience

i am using this since 1 year very good response i am getting from my clients. thats why i am giving 5 stars

Wati is an innovative application designed to enhance customer engagement through WhatsApp. It provides a seamless integration for businesses to manage their communications, offering a suite of features that streamline customer interactions, automate responses, and provide valuable insights. Ideal for small to medium-sized businesses, Wati helps to improve efficiency and customer satisfaction.

i tried it on trial but i must say it has made my life easy when confirming orders.