Reviews for Wave: Instagram feed & TikTok

Kura Jewellery

2020-04-10

Hong Kong SAR

I have used this app since 2017. Yes , there are glitches here and there from time to time but not to worry at all because their customer service and support is the best I have experience so far! . They reply to me immediately and fix the problem immediately. And very recently ,I encounter a problem with my site ( and turned out it was not caused by this app), I was back and forth with Shopify guru for a week whom both refers me to my theme developer (Out of Sandbox). And it took my theme developer (Out of Sandbox) 1 week to reply to me, and they didn't even try to fix my site or look into the problem thoroughly, instead they ask me to contact Growave because they assume the problem was caused by Growave. I contacted Growave via email and they fix my site problem within 1 hour, and explained to me what caused the problem which could be caused by other new apps that I have recently installed. In conclusion, Growave customer service is awesome! I am not a techie person, so having a very reliable customer support is crucial for me. I am a very happy customer !

I wanted to setup and use this app but it does not work in Google Chrome. I work off of my companies computer and cannot download any 'extensions' or other browsers to bypass this.

www.thepreferredbird.com loves the app and especially the support ! - Extremely easy to install and user friendly !

Super helpful and service minded support, they helped me set it up quickly and where very fast to assist me and even helped me to personalize it to my store. I can warmly recommend this app.

Love the app and especially the customer support. Tattu is a joy to work with and quickly makes the requested changes.

Thank you Tattu, very very helpful in setting up this ap in my store. Looks great and works well too. Thank you

This app is gorgeous! I love the way it looks on my store and how easy it is to update. Great customer service that help you with all your request!

Many thanks to the service Tattu Kachieva has provided, even though I'm only in the 'Free' plan. Useful app to replace 'Social Feed' Shopify functionality, which was depreciated recently.

Tote Stories

2020-03-23

Sweden

Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!

Works well, good customer service for a small app, works smoothly for the most part. The team is good and have ironed out bugs pretty quickly each time we mentioned it, such as Instagram text formatting not being correctly carried over - > solved within a day, app stopped appearing in some sections of website -> solved within an hour.

I just installed this app. So far so good but the customer service was outstanding during the install!

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

SO quick and easy to use, The team is super helpful and responsive - lovely customer service and great product xx

App integrates easily. Over the easy installation and nice design their customer service is on point. Quick response and flexible tweaks. You guys are great thank you!

Tattu is very kind. Quick response and excellent customer support. Great app and everything worked fine.

Very responsive, quick, and helpful customer support. My store hasn't launched yet so I haven't seen the app in action yet, but so far so good. Looks really great on my site.

Since APi dissapear this app is perfect for transition, it works very nice and the staff are the most polite.

i m really happy to use this app, it works well ! i will use the app to manage my store on instagram ! Thank you

Thank you so much for this app it was so easy to learn and get and the staff was so nice and helped me with everything.

Great app, the support I got when I was installing it was fantastic. So easy to deal with and responded straight away.

American Fighter

2020-02-27

United States

Great customer support from their team, and the app seems to work well. They'll even apply slight modifications so it'll be just how we want it. Thanks!

In Season Jewelry

2020-02-26

United States

Great app and excellent customer support! Would definitively recommend this app to any shopify seller looking to incorporate a buyable Instagram feed. Couldn't recommend this app more it integrated seamlessly to my homepage and Eldar was an ace at answering my questions.

So far so good. I'm sad that Instagram is removing their API support for their feed on websites, but this app is a great option for a replacement and not as costly as the rest. This app also works well with any Out of the Sandbox themes. http://bit.ly/3ccZWqU