Reviews for Wave: Instagram feed & TikTok

Really easy to use. Friendly helpful support that go above and beyond to ensure you understand how the app works and how to get the most out of it many thanks

Perfect APP and the customer service is nice! Thanks a lot for this amazing APP. Highly recommend....

Nice app as far, it's flexible on my opinion, and the customer service is really great. I did have some issues during operating, they are very helpful.

Excellent service and communication, especially from Tattu Kachieva and Tim Khud. My Parallax theme had to be updated twice and the instagram feed broke as a result. Sure enough, they repaired everything within a day. I highly recommend Shop Instagram Feed & UGC!

Great app, so far! I just started using it and it looks awesome on the site. The developers were very patient and helpful in getting it set up just right, both on the desktop and mobile. I'm hoping that it will increase sales as well.

Great app, i can easily create multiple galleries and place it anywhere in my template. You can easily tag the products in the gallery and choose different layout options - cool also that you can filter images in your gallery, based on hashtags used within the Instagram Post. Very useful feature to show specific Images in the gallery. Everything was very easy to setup. For us personally, we want our own ATC Flow - so the customer support was really kind and changed the functionality for us. It would be great in the future, to have more customization options for developers. It would also be great to have native support for the new Shopify Translation API. Outstanding Support! You guys deserve every 5-Star Rating, thanks again!

Easy to use and set up and great customer service. I wanted the colours of the Buy button changed and just sent Tattu the colour references and it was done very quickly. Looks great.

Tattu Kachieva helps me to set up in a bit. Good service and nice to see on our e commerce Thank you for your service, erika

I just installed this app - on my own, no help needed. Tattu in customer servic answered all of my questions so I understood the basic idea of the app and it sounds like a helpful thing for a site to have. It is easy to create the galleries - I haven't tagged my products yet, but if it is as easy to do that as installation has been then this should be a great app!

Our online store uses a lot of Instagram for marketing so we decided to add the shopping feature to our site. I checked a few others but these app is just spot on. We love the clean and polish look and a sign which indicates that customers can buy the products and variety of layouts. The language editor is also very useful as our site is in Japanese! On top of that the team are very quick to respond and so helpful with the set up! Thank you so much guys!!!

Awesome app and awesome support! Highly recommend if you need an app for your Insta Feed - has a lot of additional features, that not all these apps have, like the "Shop" possibility. The support is very friendly and fast. We needed to adjust some design things in order for the app to match our theme and colour scheme perfectly and they resolved the issue within a few minutes.

Great app, great customer service. They are super communicative, which is so helpful when making a great site. I've had only good experiences with them. Highly recommend!!!

MAYL Wear

2020-06-03

Hong Kong SAR

As there were trying to fix the issue with Instagram feed on my home page they destroyed my website applying 45 changes to my template without any permission, sections were gone, my old logo was on the website, colours of the template was the opposite that I currently had. They just reset everything and then sent me an email that they fix the issue. They applied some changes to the setting_data.json file that reverse my website to the completely old look. Also, this app has permission to private data of your customers... App permissions This app has access to the following personal information: Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents Blog commenter e-mail addresses, IP addresses, and browser user agents This app can access and modify your store‘s data: Read orders, transactions, and fulfillments Modify theme templates and theme assets Modify store content like articles, blogs, comments, pages, and redirects Read products, variants, and collections Read theme templates and theme assets Read store content like articles, blogs, comments, pages, and redirects As I was happy with this app before, after this situation and no answer from their side of what happened I decided to uninstall the app. Not worth the stress of what they can do with your shop while you are sleeping.

I've tested a lot of Instagram integration apps prior to this, and none of them compared to this one. It's very customizable and has easy integration to the website. I love that you can show the tagged instagram posts on the product page as well. The customer service has gone above and beyond, specifically Tattu. I've asked for a lot of help customizing the look to the website, and she always delivers! I would highly recommend to others.

Awesome app, easy and very fast, (Tattu) from tech support chat...the best help, thanks.......excellent value for your money

Love the easy integration & and the shoppable capabilities have shown great conversion. Fast and Friendly customer service. I highly recommend it to others.

I recently installed the app and wanted so help. Tattu was very quick to help and has amazing customer service. I was kept up to date with the process.

Application is working wonderfully and the widgets will surely make the clients enjoy more the time spent on your site. There is also a Bonus: the support team is great and very prompt! it's like your team got new colleagues :)

We recently installed this app since the Instagram feature on our home page was going away and Tattu was awesome to work with. They were prompt and so far works great! We would highly recommend and the best part is they have a free version which is what we have used so far.

The App is Great & performs very well. The integration was seamless & the support from Tattu is just brilliant. These guys are offering the best support out there. She understood even the trickiest of requirement via email communication itself & delivered as per our exact requirement. A big thumbs up!!

App works as described. I thought it'd help my IG account to be able to tag products from the catalog to IG but that was not the case. Still, it works on the website.

The support from Tattu is second to none. She is always very friendly and eager to make any changes you need happen quickly. 10/10 would recommend.

We needed to find an alternative solution when Instagram made changes to their API so we couldn't use the built-in Instagram section anymore. We are a dog harness and apparel company so showing off life photos of our products via Instagram is important to us. We use Out of the Sandbox theme and they suggested Shop Instagram. The customer support team in particular "Tattu" is super friendly and easy to communicate. There's not much back and forth as she tries to resolve your issue in one shot. Great customer service will always win my support. Highly recommend it.

Very fast and easy communication with the developers. The app works great, super easy to use and install. I like it a lot.

Good communication and information for installing the app. Up and running in no time. I had a problem which was solved quickly.