Reviews for W3 Custom Product Options

This app is not for the light-hearted however once you are able to complete the installation (reach out to customer support and they will be happy to help at least from my experience and somewhat understanding of coding implementation), get comfortable with how the conditional logic system works with your products on Shopify, this app can be worth the price it offers especially with the image customizer feature. Though there are certain features I do wish this app provided which is an ajax shopping cart functionality and the ability to have a type of iFrame window setup or something similar to work with Shopify rather than the need to use a non-Shopify website in order to use the iFrame “Show Popup Window With Info” function within the conditional logic setup. Overall it currently works with what is needed at the moment and one other suggestion I would have for W3trends would be to extend the 7-day free trial to 14 days to allow more time for potential customers to get a feel of the app features. Best of luck and keep your patience!

Fantastic app and unbeatable support, thank you! Everything has been great to use and when we've need assistance the team has been most helpful.

Perfect integration with our order flow and very helpful support for any questions you might have. I had an issue on initial theme integration and the support team helped me out extremely quickly!

Not an ideal app for apparel. The app requires you to add conditional logic for every product variant so if I have one shirt with 6 sizes and 3 colors I would have to add conditional logic 18 times for just one product. The manual instructions didn't correlate with my theme either. The company did install it within 24 hours though and the video in how to use it is very helpful.

Artificer Wood Works

2022-04-04

United States

This app has allowed us to create all the complex personalization features for our custom wine box products. The interface is easy to use and well designed. The support team always responds quickly to questions and are overall very helpful.

This app is worth every penny. We've been using Custom Product Options for about 5 years and could not be more pleased. Every item we make is custom and requires a TON of information. Custom Production Options allows us to offer our customers convenient drop-down boxes, radio buttons, and text inputs where we need them. The conditional logic also allows us to ensure only the options needed are presented to the customer. Each time we've reached out to the developers for help, they responded quickly and we're very helpful. We're SO thankful for this app and the developers.

Plugin perfetto ed assistenza top, fa quello che dice di fare e ti supportano per ogni problema e necessità

This app is WONDERFUL! I can now have sizes and styles in a drop down instead of listing them all out individually. Now, I can have a total of 50 products instead of having to set a particular amount in one size/style. The only downfall is that I can't figure out a way to export my orders and have my options show up on it. I've emailed support a few times. Hopefully there's an answer! Long story short--get the app. It's way worth it!

Exactly what I needed! Megan was helpful and responsive. I needed a little a little change here and there and Megan took care of it. So happy with the result. Update: Extremely satisfied. Upgraded to the 2.0 theme. It was a great time to try 2 other popular product option apps just to make sure I wasn't missing out, only to come back to this one. This one checks all the boxes. Easy to use interface for setting options and conditional logic, an output that will be easily understood by my customers. I opted to pay for customization so that it would show the base cost and itemized option costs and subtotal in a way that fit with my minimalist theme. Within 2 days, Gabby and Jason helped me install and code it to display exactly what I needed. The final result was worth the back and forth.

I love this app, it helps me add as many variations as I need, the support team was amazing, with quick help even with issues that were not their responsibility. thank you!

Customer support is always quick to respond. We having been using custom product options app for 3 years and it works well. Especially being able to add-on products that works with tracking inventory.

This app is really amazing if you are on the right theme. Easy to add to multiple products using tags, easy to update and manage, extremely easy to add custom pricing as well. But manually installing on 2.0 themes is extremely hard if you are not a developer. Unfortunately, we had to find another app.

Jens

2021-10-14

Iceland

This app is everything we need for our online product customization and more. It allows you to create a "form" which is visible on the product page for products that meet the criteria you've set. This app does that wonderfully, and it is highly customize-able. We use this to offer add-ons such as engravings for selected items in our store, and the app takes care of adding the price of the add-on to the cart. The app absolutely excels at that. Another thing we use this app for (which might not be what the app was specifically designed to do, but does well), is to display a "product builder" for one of our collections. In short, we have a collection that was specifically designed to allow customers to mix and match several pendants into a single necklace. Before Custom Product Options, customers were only able to see the final product in our Brick-and-Mortar store but now, we're able to offer them to see the final product in real-time, as well as the final cost of the entire thing. On top of this all, I want to heap praise on one of their service representatives (Hi Jason! ). He was so willing to help with my problem, despite my request being way out-of-scope for their app. He went above and beyond to help me get things right, and I'm very happy with the final result. If you need a robust product option customizer, you don't have to look any further.

Support is phenomenal and and truly supportive :) Who knew! Anyway, I love the app it is solving some long term problems that will make my customers so happy and able to order easier. Which makes me happy!

Not only has this app allowed me to make reasonably complicated product options easy to implement, the staff are top notch and customer support is amazing. If you are thinking of trying out this app, just do it. Value for money is second to none. I've never left a review on any app, on any platform, but I was so impressed with their customer support on making changes to my store with no coding knowledge at all that I felt that it was well deserved. Shoutout to Jason as well for his fantastic customer service.

Great app, particularly if you have multiple items and various upsell options. There are some areas where the User Interface could be a bit clearer / more intuitive, but once set up this works great. Also the support team respond very quickly and are extremely helpful (thanks Jason!). Recommended.

Our products have many additional options which add to the shipping weight ( and thus cost) and this app handles that for us well. Another nice feature are the use of logic/conditions that hide or show additional options based off previous selections. Customer support has been top notch as well. Highly recommend.

I'm using this app purely for the text box option. The other variation options are not exactly what I needed for my shop, but I'm sure they'll come in handy. Support was prompt to reply. They also adjusted the app to my theme for no additional fee, despite them not providing this service. I'd recommend this app for those who are looking to add product options.

Great app, it works, and the support is above and beyond the norm. We ported our store to a new theme and the app stopped working fully, but we got in back with expert help from W3.

I've been using this app for almost a year now. After going through some theme updates, the team at W3 Trends have been more than helpful in ensuring that Cusotm Product Options works properly with each update. Top Notch customer support!

This app has been a life saver! The amount of customisation is perfect and the staff are super helpful! Honestly its a small but really powerful tool. I cant recommend it enough!

Highly recommend the Custom Product Options app from W3 Trends. Been using this app for years...without the app we could not offer dog coats to our customers in all the colors and sizes we make. The Custom Product Options also lets us offer other dog coat options. Most importantly, we are able to require customers to provide detailed measurements that allow us to customize the fit of our dog coats to the unique physique of a customer's dog. Being able to duplicate and modify the field groups really saves time. From time to time, unusual situations have come up and I have received timely and helpful support!

Provided really quick help to to re-size image picker images and the app seems to work really well without having to touch code. Other apps I saw did not have so many options, or include the Additional Cost calculator below the item choices, which was essential for me. Thanks for your help

This app has been so great! The options that I'm able to offer to my customers are endless and the customer service team is excellent any and every time a question arises. Easy to set up and even easier to maintain.

Great app, very thorough, does what I need it to! Great support by the author and easy to understand.