Reviews for USAdrop‑Global Dropshipping

Rude, unresponsive and unprofessional - their agent Sirena Chen took 24 hours to respond to my first WhatsApp and telegram message. She did not read my simple question in detail. Her useless response told me she had not checked the information which I had sent her It took her 5 mins to respond to anything on WhatsApp. She would not tell me what their working hours and days were. Until I asked her three times. Do they speak English? Translator? Unlike their competitors they only work very specific days and hours which you won’t find advertised. So unless you’re telepathic?…good luck. She said I was rude for disturbing her dinner. I raised a compliant info@ and no one responded to that after 12 hours. I’m a first time customer and this was just for a basic sourcing quote. I will now disconnect my store and take my business elsewhere. Even if they respond to this - they won’t tell you who specifically is the person responding as they hide behind the USADrop name.

I love USA Drop! Its great that they give you an agent that works with you personally and I've loved working with my agent Judy and she's been awesome! She's been amazing during this whole process with products and orders. Very responsive and very helpful! Will continue to use this app!!

I had a great experience with Rick, very helpful answers. My customer service with Rick is awesome, helped me with everything!! - The A1 Collection | T-LUV

So far in my experiance Rick has been fantastic. Looking forward to a fantastic relationship as things continue to grow.

I had excellent customer service with agent Rick, with beneficial answers. Fast response time, always there to understand the problem.

My agent was very helpful and patient! I’m new to dropshipping but my agent took time to explain in an easy way. I will definitely recommend this company to others!

-Edit- My original agent, Michael got in touch with me and told me that he was on a business trip and asked another agent to help out with my orders. He told me he found out about what happened and told me that we will continue to process orders at the quoted price since it wasnt a mistake. He refunded the amount i paid extra and said he was sorry for the inconvenience. Michael was very helpful and understanding of the situation, he knows how to speak to customers and even gave some insight on new products.. Give this man a raise. -Original- After processing with them 9k of my money on orders i am just done. Was with CJ in the past and processed with them over 200k of my own money, offered me great support, great discounts, great everything. I decided to move to USAdrop because i believed it was a lot promising. And in the begining when i switched on in 2022 it was all perfect. The gave me good prices, fast shipping times, quick support, complete experience, thought i had found a better alternative! I took a break from work for more than 8months. Now 2023 wanted to start over again and said yeah why not go with USAdrop. Well i started with them a new store. Sourced a product, was crazy expensive. Could find it on aliexpress for 25 and alibaba 10-15(prices include shipping). They quoted it at 36!! I got in touch with support through telegram. After 3 days i got a response and a very nice quote of 11 usd shipped! Even though the support took time i was amazed but not for long. Processed the first order, all good. Second order comes in, in another variation, thats where the issues started. The product was getting quoted again.. They quoted me with 26usd. When i got in touch they took 4 days to answer to me and told me that its a good quote and that the previous was a mistake from the agent and now i gotta pay extra for my orders + they needed to charge extra my first order, even though the only reason i run the product it was the quote i got. Anyways not recomended, they don't really care about the customer even if they see that the potential is huge. Support takes ages, quotes are same or even worst than aliexpress, like whaaat. You are better off just sourcing your products from alibaba suppliers directly, thats exactly what they do anyways. If i do not get any satisfactory support and reimbursement i will just switch to CJ which was fair with me or just process from agents/alibaba suppliers.

Hi Everybody! Please, do not waste time and never subscribe for that service. First, we purchased the plan for 10$ then all of a sudden they started charging 30$. I think they hoping nobody notices. Then there is no option to cancel, you will have to call bank to reissue your card or block them for charging you. Its about subscription. Do not believe fast delivery what they say about 5-8 days. It is not true at all. one item came for one week but others i was waiting month. Guys, try to find any other dropshipping company. !!!YOUR AGENT WILL CONTACT YOU ONLY WHEN YOU WRITE A BAD REVIEW BEGGING TO DELETE!!! IF I COULD PUT 0 STARS I WOULD PICK THAT. NEVER USE THAT DROPSHIPPING COMPANY

I recently had the pleasure of interacting with Beatrice during my chat with USADrop and Beatrice possesses an exceptional ability to listen attentively and understand customer's needs. She took the time to engage in a friendly conversation, allowing me to express my requirements and preferences. Her patience and empathy were evident as she went above and beyond to address all my concerns and ensure that I felt valued as a customer.

I'm really happy to work with USAdrop for already a couple of months. Especially the great support and customer service from Megan helped me to grow my E-Commerce Business. I can definitely recommend it!

Rick has been incredibly helpful in assisting me with various questions I had. Despite not having any orders yet, Rick's guidance was instrumental in getting my website ready for launch. I highly recommend Rick for his exceptional support and knowledge.

Very trusted and helpful platform offers very fast shipping times for cheap prices, and specially I love the costumer support Judy helped me today she found all the products I asked for, really recommend!

Great platform for sourcing and fulfilment for your store, also amazing service from the support team and account manager!! definitely recommend.

Judy is my agent and she does an amazing job by replying to me with professionalism. Whenever I have a question she usually gives me a answer I am pleased with.

Michael is our agent and he is absolutely awesome! He literally makes our partnership with USADrop smooth and enjoyable. Very reliable and I can tell this is a true partnership that desires to grow together. Highly recommend Michael and USADrop.

Really happy with the service and the pricing they provide. Communicating with the agents is easy and I have had no failed or delayed product deliveries within the US. They are reliable and I would be working with them for my future stores as well.

Amazing suppliers and agents. Megan consistently finds me the best prices and is extremely helpful with all aspects. Amazing communication and reliable. USADrop is definitely one of the best suppliers to work with!

Started using USADrop in March and I have had a wonderful experience so far. My agent is April and she is simply fantastic at handling all the concerns or things for my business to run smoothly. She always responds on time and would highly recommend her to anyone starting to use this platform. Thanks for the help April!

Glowastica

2023-05-25

Canada

Really great working with them, everything is amazing and better than all the other agents I've used in the past. Would recommend to everyone!

been with usadrop and my agent is rachel, she has been very helpful and answers all the questions on time i would highly recommend this and 5 stars to rachel!

Highly recommend USAdrop! Michael is a great, reliable, trustworthy agent and I recommend him to anyone at any scale. Products are consistently delivered to customers on time and in good condition. He's always given me great prices too.

Thank you very much to my agent Michael, we have worked together very happily. He helped me deal with a lot of orders and increased my business.

I highly recommend USAdrop, their agent has helped me a lot, Heidi is always very helpful, she recommended Judy, I believe we will have a pleasant cooperation! Give me better price and logistics than CJ!

Great prices, fast shipping, helpful and friendly staff. Really happy with USADrop and I'm excited to use their extra-fast shipping arrangement

I've had a great experience working with USAdrop! They have give me the best prices anywhere, orders ship the same day, and my agent April is so friendly and helpful and always easy to contact with any questions I have. I would highly recommend their services, they've been great to work with.