2024-09-15
United States
Chette is amazing she walked me thru some things that I was unaware of and got me lined out quickly..
Flaykr
2024-09-15
Australia
I had a question about why my products were showing up as Out Of Stock - the support person was fantastic! Got it fixed in no time. It was my settings, not Trendsi 10/10!
Southern Lush Co
2024-09-14
United States
very easy! Love the products!
2024-09-13
United States
Harold was great! He was able to answer all my questions, and I appreciate his honesty. Thank you Harold!
Nexus Point Luxe
2024-09-13
United States
We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.
LeggingGirl
2024-09-13
United States
I just started using Trensi for Dropshipping and reached out with some questions to their chat support. Harold was very quick and helpful answering all my questions.
Z Fashion Shop
2024-09-13
United States
Hi Z Fashion Shop, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
ANKSO
2024-09-12
United States
Hi ANKSO, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Envirosax
2024-09-12
United States
Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.
2024-09-11
Vietnam
ok
Miami beauty1
2024-09-11
United States
thanks
Royal Tiazsjuah
2024-09-11
United States
I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism. Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges. Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.
Manor Rose
2024-09-11
United States
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Thistle and Thread Boutique
2024-09-11
United States
Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!
Charming Chics Boutique
2024-09-11
United States
I submitted all requested documentation to complete my purchasing rights, and it was denied. I uploaded all additional documents and then sent a chat message to find out more specific details as to why it was denied. Chette was the chat rep I had the pleasure to speak with. Very prompt, polite and my issue was resolved, and my account was approved within 2 minutes.
Han2sure
2024-09-10
United States
Chette was helpful this morning with first sale order are she answered my questions with clarity.
Jaki
2024-09-10
United States
Dope
Rust & Roses Boutique
2024-09-09
United States
Today, I had some concerns about a few orders and had a few questions. Lori was incredibly helpful—she responded quickly, addressed all my concerns, and was very supportive throughout.
KLER. ®
2024-09-09
Poland
Great app. Quality support.
The Runaway Ranch Company
2024-09-09
United States
Lorie did a fantastic job helping me to get my head around my issue and understand what I needed to know. Very patient and kind! She was very quick with responses and answers. Definately knows her stuff!!!
Anybodi
2024-09-08
United States
Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy
NBS World
2024-09-08
Kuwait
Hi NBS World, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your positive feedback means a lot and motivates us to keep delivering our best. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again for your support!
Colpopper
2024-09-08
United States
Chette over at TRENDSI knew exactly what I was talking about and quickly identified the issues I was facing providing clear solutions to fix them. I would highly recommend her and the company.
Ann Malley Staycation Essentials
2024-09-08
United States
Super smooth upload. Cute clothes! Chette, my customer service tech, provided excellent service. I had a licensing issue that was managed with prompt, courteous, service that actually solved my problem. What a refreshing encounter! GREAT work! Keep it up, Chette!
Golden FleaMarket
2024-09-07
United States
Charles was on it, helped with my minor issue. Now It's all good. Easy implementation.