Reviews for Transcy: AI Language Translate

I used this app in my old store and using it in my current store, probably the best multi language and currency app. Their support is also really good and fast reply.

Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

Cris their online support walked me through some difficult spots for me as this is my first Shopify store. Thanks 5/5

Very fast response, great

Giselle was amazing and worked at lightning speed!

good！！！！

Really good customer support. Polaris helped me to solve all my issues.

チャットの担当者(Giselle)のサポートが迅速かつ丁寧で助かった。基本的にはプレミアムプランを使用する前提でこのアプリを使用した方が良い。

Hi there, This is Kieran from Transcy. Thanks so much for your great rating Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kieran Transcy by OneCommerce

Literally useless, customer service give no help and all youtube content on how to set up is out of date

Very good customer service

ALENE WAS AWSOME!

The team responded promptly and efficiently, quickly resolving our issue. This is a very good application.

Very quick to answer and solved my problem very quickly! Great service!

I don't get it. Your free plan says "1 Language, 1 Currency". I just installed and being told I have used up my language for the free plan. The 1 Language you are referring to is my primary store language. It doesn’t make sense to say 1 Language and you are referring to my primary language - so what am I looking for translation for? I feel frustrated

Appli qui fait très bien son job. Aide en ligne adorable et super efficace. Spéciale dédicace à Cris et Serenaa pour leur aide.

The interface and UX can be a bit daunting at first but the results are solid and the support is exceptional, always available, quick to respond and go above and beyond to solve issues, even when dealing with custom code.

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!! Thank you one more time ONLY positive vibes !!!! All the best !!!

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

easy to use, many functions, helps us a lot to manage our three languages

Excellent Support from Giselle! Had a glitch with the translation app, and Giselle was fantastic in resolving it quickly. Really impressed with the prompt and efficient service!

App eccezionale e supporto rapidissimo! Estremamente consigliato.

I've been having problems with the Market translation for a few days now. No one from Shopify support can help me. After 6 days of the translation headache, I decided to install Transcy get help with their support. And guess what???? In just 5 minutes every single translation problem on my end is fixed! The support is super awesome. Very attentive and explained everything to me. They walk me through every process. Big thanks to Alene!

Yes, the application has some issues, but support agents are the best and they can solve any issue in minutes. 5 stars!