Reviews for Tracktor Order Tracking

By far the best Shopify App service received. From the time I installed the app, to set up the code, and testing, they were consistently responding, solving my queries within a day. The app works perfectly on my website catcurio.com and its definitely worth going for a higher plan!!! Thanks a lot!

really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store

Great app that lets our customers track orders easily and is integrated very well in our shop. But even better is the customer service! We got help from Annette - the most outstanding customer support we have EVER RECEIVED. Thank you so much :)

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

The team helped me with the setup, everything looks neat and good, although there was not a pleasant aftertaste in my soul, I gave the guys another chance, I hope everything will be ok with future orders, thank you!

customer support is awesome. I havent used this app long enough to get user experience but i believe it will be very good.

Very quickly solved the problem! Very friendly and surprisingly fast. I am very happy to work with you guys!

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Better than others reviews app, and the support is always here to help me, that's what i like. I just recommend

Great app, I highly recommend it to track your orders! I've made a great experience with the support.

I did test almost all tracking apps available, and there are a lot of them :-) But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc Now I'm a proud user of Tracktor on both my stores. This app fits my needs 200% and the customer support is magnificent. Thanks a lot for your help Annette, Matt and team! <3

This is probably the best tracking app in the shopify app store. Customer service is very fast and kind. I'd definitely recommend this app.

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

Great app to increase transparincy about the delivery time. People will contact you alot lesser. Had some issues because my supplier changed the koerier method. Support did help me out.

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

Tons of hidden extra fees. Claimed to be $6/month ended up charging me extra $5+ PER DAY! Absolute scam far better options out there

lovely interface, and wonderful support. Best tracking app out there!!! We will be using them for plenty of time to come :)

A l'écoute et très investit, excellente équipe qui répond rapidement et gère les problématique. Je conseille vraiment !. Une grande aide pour les clients

Had some issues with removed order items still showing in the customer's tracking number. Other than that it is a good app.

The app itself is good. The idea as far as I understand and have used so far, the customer enters the order no. not the tracking number, enters their email and will see their shipment update on the merchants website. I do think though that customer tend to find it a hassle having to go to the merchant's site every time to check shipment progress. Going forward I may look for the option where the customer gets an update via email or sms every time there's an update to their shipment.

1.The app is amazing. The best of its category. The prices are good and affordable. 2.The support team is just perfect. Respond quickly and offer a good service.

The team were able to complete set-up in no time and sent me some helpful links to get started. Great customer service.

Loving the app so far. I've tried many others and this one has shown to be the best. Developers and support team are quick and happy to help!

The Tracktor team provides excellent customer support! They go above and beyond to make sure you are satisfied as the customer. It's hard to find apps who have such an attentive support team. My experience has been great thus far and will be taking a leap toward the Mesa app next.

didn't use it yet but from the start it looks WAY better than any other tracking app i've used. Good start!