Reviews for Trackify Facebook Pixel,TikTok

Hard to rate app as I haven't started yet! Dylan with customer service was amazing! Kind, attentive, patient. He helped me ensure everything was set up correctly, which is invaluable. He's an asset to the team. Looking forward to working with Trackify and am sure I'll be back in touch with questions & support. Thank you.

I had problems with tracking due to the residue of another app, I wrote to support and in a very short time I was answered by Tanmay, a very nice and very competent guy who solved the problem in screensharing, all at 4 am, very satisfied

This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!

The application helps me track fb data better and it has a great customer support that is available 24/7.

Very helpful service. The customer service is amazing. They helped me with the tracking problem quickly via call

It is an application that is really worth it, it is one of the best applications that is worth its price, it protects your data against risks and unforeseen events a very responsive and professional support

Getting Facebook pixel and all the different conversion events working well is a daunting process, and means the difference between success and failure- money lost or money won. Trackify is not only an amazing tool, the support team is your Facebook Pixel Master Crew. They know ALL things pixel, and will help you no end to make sure everything is working as it needs to be for you to be successful.

The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.

Such a superb app! I use Trackify on all my stores and it is truly the best app for tracking data and managing pixels. There is nothing else like it, all the more, Trackify was the first app to do anything like this and even integrated with Shopify before Shopify had the integration with Facebook. I wholeheartedly recommend the app! Additionally the customer service is frankly superb.

I just started using it, had some issues configuring my pixel. Their associate Tanmay walked me through the test. Wouldn't have been able to get through it alone. Thanks again

Realy friendly support, answered also in the middle of the night at 12.43 am. Apart from that it delivers accurate results.

Fantastic app and even better customer service! Super helpful and concise on matters at hand! :) Highly recommend.

Tanmay B was extremely helpful with setting up the app. I had first given up on trying to figure everything out, but they reached out to me and gave me amazing assistance. Tanmay was very nice and very well at explaining the complicated tech things to me. I highly recommend this app and just know you will not be disappointed!

Really helpful and customer service will help you if you have any issues. absolutely worth it! Makes all FB issues so easy to handle

Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!

Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!

This app automatically makes changes to your live theme as soon as it is installed without any notice or option to install in a dev theme. In our case, it completely wiped out our checkout.liquid file (Shopify Plus) making it impossible for customers to checkout. After reverting the code, just the action of opening the app broke it again. Please be extremely cautious if you want to try this app and work with a Shopify Expert to install and test on a dev environment first.

I need to update my initially positive review. Everything started amazing. Great setup support to lure us in. We set this up in 4 of our stores. But then just days later, the tracking broke completely. No conversions tracked, tracking was completely off. We couldn't fix it and had to turn off our ads. We reached out to support with an urgent request, our messages were read, but no one replied. Eventually, they did with a day delay promised to fix it, which never happened. Deleting this app now after 3 days of no support fixing the issue.

Great tool to track all the data, also the team members are super helpful, friendly and professional! Thanx for everything so far!

Great application to track all the data. Keeps its promises, super professional and friendly team. All in all 10/10

Amazing support, a lot of patient, they assisted me in with all the steps and they're always available! highly recommended

Never seen a worse interface then in this app. Any guide you find was made on the old interface. In fact, they are useless for the new interface. Furthermore, the new interface is horribly confusing and you do not find anything you need. The old interface was perfect. I saw it in youtube guides but cannot do anything because the new interface is absolute crap.

We just started to use TrackifyX and had some kinks along but with the support of customer service it was easy to pinpoint and correct the issues!

Outstanding customer service. I ran into a couple of tracking issues and the Trackify team fixed them promptly. I highly recommend this app - it makes dealing with Facebook pixel integration so much easier. It's also a great way to run a backup pixel as an insurance policy against account issues.

The team and Trackify and especially Tanmay have been super helpful, he has helped me to fix a few issues I spent a few days trying to work out. Some of the issues were related to the iOS update. I highly recommend using this app. I am about to launch the store and look forward to do that and use trackify!