Reviews for Tolstoy Shoppable Video & UGC

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Customer Support was swift and top notch. I encountered an issue with the carousel feed and they helped with it. Thank you!

The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them. GREAT EXPERINECE!!!

Super easy to use, and Niezl has been so helpful with all my questions. Video is a critical piece for my business, and I've seen conversion rates improve dramatically since displaying videos using Tolstoy in my store. So far so good!

Thanks very much to Niezl for your quick and solutions-oriented support. The responsiveness of Tolstoy's support team is very impressive!

The Jersey Nation

2023-02-21

Australia

great customer support and service from Mikaela really appreciate it and look forward to continue working together!

Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.

This review system does not have enough stars to be able to evaluate the quality the attention and patience of the Tolstoy staff in supporting their clients. A huge amount of praise and credit goes to Niezl who was able to resolve issues that were not his responsibility and made Tolstoy an even better tool. I look forward to being able to try the PRO version with the ability to remove branding and further improve the user experience on my site. Thank you thank you thank you ....

Great experience with the support! Thank you Niezl! Responded within 5 minutes on e-mail and helped us make it work when we had issues. As for the app, the interface looks great and, even though we haven't tried it much, it seems like a very powerful tool for boosting conversions!

I love the app and I have had a great experience with the support team. Thank you Niezl! I think the app is very innovative and helps to bring our website to life

I'm very impressed by the customer service, Mikaela is amazing. Also, the app is so good, it has so many features. I especially like how it helps customers to engage with your brand. Thanks again!

Customer service is fantastic! Was having some technical issues and Mikaela was super quick to assist us and find a solution. Thank you Mikaela!

very nice customer support, the founder replied my request quickly, would highly recommend! They app interface is also sleek and seamless!

The customer support is brilliant! Niezl was so quick to respond and very helpful with all my queries and made sure to follow up with me which I really appreciated! Got my questions answered and issues resolved all very quickly and efficiently :)

Thanks to Niezl for helping me to figure out my video. She is so patient and so great. Thanks also to Dov for staying on top of it!!!

The customer support its the best. Niezl was a rock star helping me with some issues in the set up. I definitely recommend this app! Nice job!

Love this app! Neizl was SO helpful in adding our video to the website. Everything is super easy and straightforward, and having that video is awesome when it comes to showing how our product works!

These guys are onto something here. Great app and even better customer service. They are prompt, courteous and professional. We have been dealing with Mikaela and she has been so good at looking after us. Keep up the good work guys. We will recommend you to everyone we know.

I really love the app and love the team behind the product. Video content is really the way of the future and I think Tolstoy is the best option out there.

Amazing customer service! Quick and helpful, making it a joy to use this app. Highly recommend *****

I really love this app. It's so easy to customize. And customer service is easy to access. They were able to help me navigate nd make the changes I needed to the app in no time at all.

Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!

Great app. Gives you the ability to add authentic content to your store. Niezl from CS was super helpful too.