Reviews for Tidio Live Chat & AI Chatbots

I've tried three different chat apps. I love this one the best. When it comes to investing in an app that will benefit my site I do careful research and testing. This is the best so far and worth the value. www.victoryteacompany.com - see how it looks on our site. Has moblie app so I can stay online on the go. Has a nice desktop interface. Customizable. Automation options and online/offline option. Lightweight.

We use this on our website www.lushlabels.co.uk and we've found it very reliable and useful with good customer support. Would recommend. Sue www.lushlabels.co.uk

American Tall

2016-04-18

United States

So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!

We Love the Look of this Chat Box. Thanks, Lou usmaletees.com

Great App... Tried out the Trial Version ... and now I'm a monthly Subscriber.

Tidied was so easy to install. And the off-line messaging works unlike olark which I was using before this. The chat pop-up is a little bit bigger than I'd like it and I wish I could control the size of it otherwise it works great!

Great app… No problems with it whatsoever. Has really helped with customer inquiries.

We at BeautifulThins.com have used Tidio Live Chat for some time now. During this time we have tried using other chats available on the market and came to conclusion that Tidio, our first choice, is still the best option. Tidio amazed us with with its broad functionality and easy to use interface and that all available on the free plan (which is especially important for us at the moment, as we are a young company). Tidio also positively surprised us with a mobile app and a chrome extension, these 2 are really useful and make you as a business "always online" and ready to help our customers when needed, not only when we are specifically logged in on shopify chat. We particularly like, that we can set up the view of our chat (business style or modern), the sounds that gives us info if someone came to our page, possibility to see from which browser and country the customer is browsing our page. All very convenient and gives needed info at one glance! So, thank you Tidio team, we really enjoy your App!

We have used it for a year now highly recommended and updates regularly!!

This is a great app that is very easy to set up and use! Support is very helpful. I've been using Tidio Chat for about a week and I love the free options and the professional look on my website www.jarofheartsjewelry.com. Jennifer Clemens Jar of Hearts Jewelry

I am new to this app and I'm so excited to see what this app can do for my new online Soy Candles & Soy Melt business. I website just launched yesterday. I am not computer savvy whatsoever so I think this will be the perfect fit for someone like myself!!!!

We installed this on our website http://OrganicoSuperFoods.Com and found it very easy to install and use. Works on Google and mobile but doesn't appear to work on Firefox, OrganicoSuperFoods likes this app.

Best chat app we've used so far! Easy to install, up and running within 15 minutes. Also great free options available. Recommended!

Very easy to install and use! Customer service is very responsive. I absolutely love how this app works and looks.

Prxperformance

2016-03-28

United States

So easy to install! The app had only been installed for about 10 minutes when we got our first chat. So great to be able to offer this kind of service and answer people's questions right away!

Great app. Works perfectly. Highly recommended. Keep up the good work Tidio!

Got the app up and running quickly. Easy to turn on and off depending if I am available to chat.

I've been testing this app and looks really well done! I like the outlay and smooth flow of it. Definitely recommend it!

Tidio has amazing customer service!

The app works wondrously on many devices, and supports multiple users. Would definitely recommend!

We have a gift card exchange and have been able to gain the trust of many more visitors by being able to respond live to their questions, resulting in more (larger) sales. We suspect even de possibility of performing a live chat increased trust and conversion rate. The software itself is intuitive and easy to use. We like the possibility to hand over conversations to another operator, the standard "quick responses" and the integrations (chrome, desktop).

Awesome app so far. Will be able to give more information once I use it a little longer.

Awesome App! I've only had it for a few days, but it's so easy to setup. Love it!!

We love Tidio Chat!! It is a great tool to help us help customers as they are browsing our site. Sometimes people have questions about the sizing of kids clothes, this a perfect way to get them an answer right away.

Easy to set up and great customer support. Excited for the features coming, it is always improving!