Reviews for Tidio Live Chat & AI Chatbots

Stopped working after 2 years didn't bother to figure out why I just asked customer to a service to delete my account

not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.

Great tool to build trust with customers. The app support team is very quick and responsive. Recommended!

App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!

Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone

Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!

Tidio is very easy to use and the support is excellent! I would highly recommend Tidio to anyone that needs a live chat widget on their website.

great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.

There is no way to bind the tidio shopify app to another email address, you would have to start from scratch and lose all previous conversations.

Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!

A very well-refined Chatbot and Live Chat solution. I was easily able to set up a very customized flow for our start-up, creating an autonomous self-serve solution within a few hours. Looking forward to even more capabilities as the App continues to develop.

Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.

Just installed so haven't had a conversation with an actual customer yet, but so far so good! very intuitive and I love that so many different workflows can be integrated! And that it comes with template strategies!

So Far so Good. I used the chat to get an installation issue resolved quickly. I'll know for sure after I implement it.

Great app, simple installation and easy to use functionality. Support is also excellent. Definitely recommend!

Awesome app for direct chatting with customers. Also the support team is so patience and kind. Thanks Marianna.

Really good cutomer service!

Atención inmejorable! Necesité ayuda para corregir mis chatbots y a través del chat me ayudaron rápido y sencillo.

Fast response as always! Thanks a lot to their customer support team, any concerns I had I get a fast response everytime.

Claro Jewels

2023-04-25

United Kingdom

I can only sing praises about this amazing company. Always available and never had any issues with their service.

Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.

Tidio is a really awesome app, terrific and fast customer support! Truly recommend dowloading it :-)

Thank you so much for your review! If you have any feedback in regard to Tidio, please feel free to share it with us as it will help us with improving Tidio further. :)

The support team are super helpful and their service absolutely improve our customer experiences. Thank you so much as always!

Muy buena la experiencia, muy util. Buena atencion al cliente. Muy rapido y todo perfecto, gracias!!