Tidio Live Chat & AI Chatbots
Live Chat boosted with Chatbots, Messenger, and Instagram
1.9K Ratings
5
About this app
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
Categories
Marketing & Conversion
Store management
Features
Channels
Live chat
Social media
Chatbot
Self-service
Email
Contact form
FAQs
Workflow Automation
Multi-language
Customer notifications
Spam detection
Reports
Response templates
Tagging
Analytics
Real Time Messaging
Social media
Agent analytics
Live chat
File uploads
AI chatbots
Push notifications
Email chat
Automated Responses
Discounts
Cart recovery
Quick replies
Surveys
Upsell
FAQs
Greetings
Customization
Tagging
Chat window
Welcome messages
Agent avatar
Chat buttons
Business hours
Color and font
Key Benefits
- Respond on Chat and Messenger: Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.
- Enable Bots and increase sales: Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!
- Set up in less than 30 seconds: Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!
Pricing Plans
Free
Free
- 3 chat operators (only free plan)
- Chatbot conversations with up to 100 visitors/mo
- Visitors list
- Desktop & mobile app
Communicator plan
$19/month
- 1 chat operator inc.
- Other Free Plan features
- Live typing preview
- Live Vistor Data
- Account access permissions
- Visitors' profiles' notes
Chatbots Plan
$49/month
- All Free plan features
- Unlimited chatbots
- Unlimited unique reachable visitors/mo
- Chatbot templates
- Visual chatbot editor
- Zapier integration
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
2,501 total brands in our network using this app
Grouped by number of products in their store
Brands Using This App
lumist
2 collections•2 products•3 apps
Don't Break the Comb | Natural Hair Care for Curly Caribbean Queens
Health & Beauty
57 collections•18 products•10 apps
The Glow Company
Health & Beauty
12 collections•38 products•14 apps
The Little Bra Company®
47 collections•182 products•8 apps
ENDLESS
Apparel & Accessories
55 collections•600 products•7 apps
Bella Boheme
Apparel & Accessories
174 collections•558 products•8 apps
