Reviews for Tidio Live Chat & AI Chatbots

Miguel is very helpful, calm and friendly and professional

great app

shout out to my man Arek for being such an angel 10/10

Myacra

2024-09-18

India

I am proud to say that Tidio has excellent customer service and is an outstanding app.

this app is confusing pricing is confusing it has three tier what shown on the UI you end up paying around $100 for chatbots which is ok if it actually look at your product and create knowledge it is not. even you are paying $100 you are still tied to total 100 message its very costly

Thank you very much for your great review!

Its an app with great feature and helps in growing business.

Thank you for the amazing review!

Really effective support in my case with a very fast response time.

Kaabo USA Electric Scooter

2024-09-06

United States

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

New to the service and going really well so far.

Hi there, thank you for this amazing review!

nice app

Engineers Collective

2024-09-01

New Zealand

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself. Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Thank you very much for this amazing review!

What a great App. Strongly recommend it

My experience with Tidio Live Chat & AI Chatbots has been a transformative journey in streamlining customer communication and enhancing website engagement. Initially, I was drawn to Tidio for its user-friendly interface and comprehensive feature set, catering to both live chat and chatbot functionality.

me gusto ucho y siento queestoy aprendiendo

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

The customer service of tidio is so good.

Bot is working well so far. Tidio team is nice and responds promptly via chat when we need assistance.

exactly what i need

Thanks a lot for this great review :)

Thank you very much for this excellent review!

Hi there, thank you for the review. We would like to get more details on it -- could you please reach out to us at support@tidio.net? Our Support Team will do their best to assist you and sort out any issue you may have. Thank you!