Willdesk: Live Chat&AI Chatbot
Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp
765 Ratings
Media
About this app
Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.
- Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
- Increase sales with live chat, boost efficiency with a preset Help center.
- Manage the inbox tickets from multiple social media, Email in one platform.
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
Categories
Key Benefits
- HelpDesk for customer service: Access all customer inquiries from email, Live Chat, and Whatsapp in a single platform without switching and save your valuable time.
- Reduce response time: Use pre-made templates that include customers' data like shipping and order details to address any question in 2 clicks.
- Powerful Order Tracking widget: Stop losing time by responding to recurring questions like"Where is my order" with a powerful order tracking widget. 24/7 live chat support
App Insights
Brands Using This App
LEMMO
LievKaart
L.A Donuts
TwinnyTube™
Health & Beauty
OSCO - Natural and Organic
LetterSeals.com
Arts & Entertainment
Recent Reviews
Reviews
2024-09-05
United States
Excellent Customer Service, and app is very user friendly.
2024-08-20
Bulgaria
great app and customer support
2024-08-10
Netherlands
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version. I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time. So highly recommended for small businesses. Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
2024-08-09
Australia
Thank you for taking the time to leave 5-stars! We're very delighted that you're happy with the service. We really appreciate your feedback, we are committed to maintaining high standards in user experience and to continue with best effort to improve the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill
2024-04-12
United States
The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.
2023-12-05
Andorra
Great support, it is a great app which fulfills all our wishes
