Reviews for syncX: Stock Sync

Love it

I've been using StockSync for a while now, and although it took some trial and error at the start, it works fantastically. The tool offers incredible versatility with a wide range of available integrations, making inventory management much easier. One aspect I particularly appreciate is the excellent customer service, always ready to assist. Whether you're managing a large or small number of products, StockSync is one of the best options available, especially considering the value for money. Highly recommended!

Fantastic service and support from the guys at syncX. Raj and Hannah we're super quick to respond and help set everything up and it's working like clockwork. Many thanks for your help.

We had a complex XML file that needed to be integrated with our Shopify website. After a brief call, everything was sorted out within 24 hours. Fantastic job, team!

Stock Sync is a great automated stock management app. Their auto-archive function solved a big stock management problem for me. Their support was also very helpful. I would recommend this app. It is more functionality than other similar apps and compares very well with regards to price.

Spoke with Azza and he cleared up many of my questions and went above and beyond to help resolve the issues I was experiencing on my shopify store. Thanks Azza.

Original Garage Moto

2024-08-16

Canada

The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem. If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.

This app is extremely helpful for syncing inventory. Setup was very easy! Everything is running stable. Customer support is fast, helpful and friendly. We've had some customization done - no problem. Cann't reccomend this app more!

Stock Synch is an incredibly useful application, especially for businesses that need to manage large volumes of data efficiently. The app excels in automating inventory updates across multiple platforms, saving time and reducing the risk of errors. Its interface is intuitive, making it easy to navigate even for those who may not be very tech-savvy. Another strong point is the customer support. In my experience, the support team is generally effective at resolving issues. Overall, Stock Synch is a valuable tool for anyone looking to streamline their inventory management processes.

Excelente APP, sencilla y facil de usar, cumple con lo que tienen que hacer y el servicio al cliente responde muy rapido y de manera oportuna.

Great app and customer service team. Always understandable and willing to help you get the best out of it.

I recently started using Stock Sync for syncing my Shopify store’s inventory, and I couldn’t be more impressed. From the get-go, their customer support team has been outstanding, offering prompt and detailed responses to all my inquiries. The app itself is incredibly intuitive and seamlessly integrates with my existing systems, making inventory management a breeze. What truly sets Stock Sync apart is their commitment to user satisfaction. They offer extensive documentation and helpful tutorials, and their support team goes above and beyond to assist with any issues or custom requests. Their proactive approach to problem-solving and regular updates ensure the app runs smoothly and adapts to any changes in my business needs. I’ve experienced minimal downtime and accurate stock updates, which has significantly improved my operations. If you’re looking for a reliable stock sync solution with top-notch support, Look for Mr. Raj.

This is an excellent app! It saves you a lot of time! The support team is attentive and responds to inquiries promptly! 10/10 Special thanks to Raj

Great app with great customer support. I have needed trouble shooting a few times as i am only a novice website builder and the team have always been super helpful.

Thank you so much for the review 🥰💕

Well actually in the begining it comes to me like a normal app for stocks sync... but when i go in to deep you can change eveything with formulas... and all the formulas are writing in their support pages.. Also Raj and Azza is very helpfull ; even i bother them with too many questions and issues they helped to me with efficiently... I suggest you to use this app ( also if you have products too many like me with all variations it is perfect app ) Thanks

Excellent application and excellent customer service

Geweldige ervaring & een uitstekende service ! ongetwijfeld een 5 sterren review! Nogmaals bedankt voor de ondersteuning! :-)

Awesome app and support

This app is a scam. The company that makes this app has charged my shopify account hundreds of dollars that I did not agree to and now they will not refund me and nor will shopify. Avoid using this app.

does not always work and bugs are not reported per email 1) last week, not a single stock was updated for 3 days - we have a 6 hour intervall set up 2) You never get any emails about issues 3) They fix the problem but it keeps happening - I have to check manually all feeds each week if there is issues ir not 4) This week 1 feed did not push the correct stock levels into the shop

After on going issues, they worked very hard to fix it and frequently checked to make sure everything was running smoothly.

Koy Resort

2024-07-26

Canada

They took a perfect app and ruined it. Congratulations.The new interface is the least user friendly interface I've come across with and the newest 'upgrade' limited the basic subscription to upload only 3 inventory files per month. Before this new update, we were able to upload as many as we needed. Now if we need to upload 10 files per month, we need to pay 4 times more? It is also impossible to contact their support team. None of the emails I got from their team can be replied to. Emails cannot be delivered. We have been trying to get some help with our subscription but no, not possible. After submitting my third incident ticket begging for an email address that I can actually reach out to them thru, one member of the support team acknowledged that other people are also experiencing the same issue with replying to their emails but that's all. I, once again, didn't receive any help or any other method to be able to communicate my issue and get some assistance. It's 2024 and you cannot reach a Shopify app with emails. Unbelievable. We will be cancelling our subscription soon. ***EDIT*** Following my initial review, Jor from the customer support team emailed me through their personal email address and assisted me with the situation. I no longer have an issue with the app and I was provided with the appropriate amount of information regarding the new interface and how to go on with uploading my files for inventory update. I really appreciate Jor's assist here - thank you. Hope they will fix the issue with their regular customer support emails as well.

Have used this app for several years now. It has outstanding capability, more than anything similar. Highly recommend.

Very useful app if you need more flexibility for the business workflows. Good support which really can help you to resolve any cases. Not fast, but they do work well which is important, archive the result. Recommend.