Reviews for syncX: Order Export

The App is a huge time saver for us! We also needed help with some bulk data import that would take hours and hours of manual input. Guys from Exportable did a quick CSV import instead and saved us a lot of time. Excellent support. Highly recommended.

We required an additional attribute to be added to our exports and Azza and Jor were extremely helpful (and fast) at working with the engineering team to build the functionality. They have a fantastic app and great customer service as well!

Very easy to use, especially after the UX re-design! These guys are awesome and have put a lot of thought into this app - highly recommended!!!

Yas helped me big time identify the mistakes we had our server set up with. Now it worls like a charm. Good export tool for custom exports!

I cannot find anywhere where I can combine two columns like shipping address 1 & 2? I don't know how to contact you.

Es muy buena aplicación y fácil de configurar. Lo utilizo para exportar todas las ventas todos los días en forma automática. Cuando tuve solicitud de mejoras las realizaron rápido. La atención es muy buena.

The app is now dead and I'm not getting my orders out. Support is slow which is causing major headaches. I guess I need to find another app to do the job.

Very useful plugin backed up be excellent customer support (thanks Jor!). One of the only apps that allows you to export a csv file per order in format that is easy to customise via FTP, Email or both.

This plugin is much simpler that most others and it does exactly what we need to transmit orders to our logistics partner. Support of SFTP is great! Also, I really appreciate that developers added the possibility to export order properties in separate columns in 48 hours, following my request. The plugin is great and the team behind as well. We use it in automated mode to transmit orders to our logistics partner every morning, and it seems robust: it worked every day since we use it. I recommend it.

The APP is doing what supposed to do, just working. VERY nice support, quickly fixed bugs and added necessary solutions. The latest update which allowed users to quickly export orders individually within the orders tab it is just fantastic. Sometimes for N reasons an order may fail to arrive to your FTP server but with this option all you have to do is force the failed order to be exported again by clicking two buttons and THAT IS IT, awesome.

They have gone above and beyond to help implement new features that we have needed throughout our time using the plugin.

The application works correctly and is very easy to configure. Exrpotates all the fields and has several configuration options

Great app. Simple to use. Very useful in connecting our Shopify store to our in-house fulfillment system.

I tried to contact Exportable twice but they didn't get back to me until the middle of the night both times. Then, they didn't solve my problem either time. The app never worked. As a start-up company with no real tech support, we really count on a quick response. It's frustrating to have to wait when you need a file exported soon and it could be a quick fix on their end.

Does exactly what it says and their support is very responsive. They help you a lot and it's super easy to setup. Highly recommended!

This is the best app for exporting orders to one distribution centre. Absolutely everything is changeable and flexible and the support team are fantastic. Highly recommended.

The support team is professional. Quick and helpful solution can be provided within 1 hour.

Mostly works as intended, except we had an issue that orders when changed from "unfulfilled" to "fulfilled" would not automatically get exported (worked fine if we had it setup just to export 'unfulfilled' orders straight away). And as other people have said support seems to be non-existent.

Very efficient app, easy to use and understand. Would recommend

Spacetalk

2017-10-04

Australia

After a great deal of time and effort it does the job. However, don't count on any support because there is none. Emailed twice in the last several days. No reply.

A great tool, easy to customize, did exactly what we needed without breaking the bank. Good support too, had quick replies to a few queries which really helped.

I'm moving over to Shopify from Squarespace. After a long search, I'm so glad I've found this app. I'm using it to automatically send my daily orders to a third party fulfilment shipper via emailed CSV file. I can rearrange the columns to suit me, rename them and edit the file name. Make sure you know the exact column headings your fulfilment company's system needs so you can match them up in this app. Spend about 30 mins - 1 hour setting it up and then you can start to download and export test files. I'm still setting up and have been in touch for customer support. Really quick, clear and helpful responses have come every time. Definitely recommend this app.

34heritage

2017-03-16

United States

Great app to automate order feed process. Support was incredibly helpful to understand and resolve our main requirements in a timely manner. Highly recommended!!!!

Perfect solution for those that use vendors that require ftp uploads. Had some issues getting the report exact, but the dev team pushed out updates to help with the request and were quick about getting back (usually 24hrs or less).

Little bit fiddly to start with but once set up this is a massive timesaver. Brilliant and inexpensive, a no brainer!