Reviews for Synctrack Order Tracking

I use this app to track my orders and it is amazing ! I love it !!such detail and the best part is its' FREE !! THANK U GUYS !!! ANNA U ROCK !!! <3

Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.

Works absolutely fine. Have had great experience with few months of use as of yet. The customer service is flawless too: a major plus.

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Awesome! I found what I am looking for. Thanks for this amazing app. Their customer service is very responsive.

This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once

Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.

Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

Após contato com a equipe técnica, o App voltou a funcionar. Agradecimentos especiais a Tracy, Diego e a todo time envolvido.

This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

First time i used tracking software this apps is very good with best help assistance system. best apps

Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha

I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.

Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

This application must be present in your store to facilitate the customer to track his shipment and trust your store

Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .

This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.