Reviews for Swym Back in Stock Alerts

Their set-up was streamlined and they have the best service of any app we've used in Shopify so far!

Au Revoir Les Filles

2017-10-20

Australia

Amazing customer support and quick response! Arvind was super helpful and helped me modify the colours / text of the alert email to suit my website. The app gives us detailed information about which sold out items are in demand, helping us to cater to the needs of our customer. An automated email that alerts customers once items get replenished saves us time and brings in sales. Highly recommend.

Really pleased with the app! And more so the customer service! Got to customize my email easily and I am really happy with the way I got served :) Really useful app and I doesn't have to send the emails myself. Also an wishlist in a same app! www.amadastore.fi

So far so good. Gives you a chance of capturing an email address of someone wanting to purchase an out of stock item. Much better than losing that potential customer completely....

Had a little issue during setup but within 20 min of submitting a support ticket it was resolved by staff! Great app and even better support!

AMAZING CUSTOMER SERVICE. Hopefully the app is as good xxx

I absolutely love this app, it is really useful. I have used it on my site for when Customers want to be automatically notified when an item is back in stock in their size and they can also add it to their wishlist. You can see it here in action - https://fashion-favourites.com/collections/work/products/elegant-contrast-floral-print-patchwork-a-line-dress - pick a size that is out of stock and you will see what happens on the product page. It is really cool and the options in the backend are awesome as well. Highly recommended. Thank you guys, brilliant!

The support was amazing. They translated a couple of things that I needed to be translated and made some more changes for free that I really appreciated. Nisha was super helpful and quick. I recommend it. UPDATE: They keep on having amazing support. Every time I've had an issue they have solved it in a matter of minutes, which is great and necessary when running an online store. Very happy with this app.

Molto utile , ottima applicazione . grazie . www.mondoporter.com

Great customer support team. Prompt reply for customizable product.

Great app and brilliant support. Prompt replies and very helpful.

Before you get this app make sure you don't have large store and make sure you are not rotating products in and out. Otherwise, they will disconnect your store and tell you to sign up for a $99 a month plan.

I have been using in-stock alerts for a few weeks now. We have had a few kinks with reporting and email features after the upgrade. However the team is very responsive in addressing and resolving our issues in a very quick manner. We will continue to use the app as it provides us with what we need in terms of which items customers are interested in when they visit our store.

Excellent features for a free app. Had a couple of issues installing but the support team were brilliant in helping me get set up.

Works perfectly and a must for all stores. I requested the widget button to be moved, and within minutes they changed it to a perfect position. Excellent customer service and great app. Top work.

This is a fantastic idea, I love how customisable and easy to install this app is !

Works perfectly once configured. Customer service from developer was outstanding.

I recently installed the free version of this app. Install was easy and fast, but I wanted to make a couple of tweaks to the way it appeared on my website that I was unable to do via the dashboard so I contacted customer Swym's customer service. They quickly made all requested changes and were great to work with! I highly recommend this app and developer!

So far this app is doing exactly what I needed it to do. I have inventory levels that fluctuate a lot, and products go out of stock often. Instead of showing my customers a 404 page or a simple "Out of Stock" message, with this app I can bring them back when the item is back in stock - brilliant! I have to say too, Nisha and the whole team at Swym are incredible. I had some design tweaks to do and not only were they quick, they are extremely personable - that goes a long way in my books. Kudos to you for providing a great experience all around!

Straightforward app that does exactly what its meant to do and the support team is really efficient as well.

Really responsive support team - they were able to troubleshoot my issue immediately and most importantly followed up afterwards. Definitely recommended.

The best in stock app I can find!!!

Great App! Makes our website more user friend for our guests and saves us time by not having to keep track of size inquiries. Also, very fast and efficient support!

This app is absolutely awesome! I couldn't recommend it more highly. It's super easy to install, with no coding required at all, and integrates seamlessly into our store. It looks super professional and solves a big problem by letting prospective customers easily sign up for updates on out of stock items. The email that gets sent to customers when items are restocked is professional and gets sent out automatically. The best thing about this app is the support team that have developed it. I submitted a support request to them (for some minor customisation), and they got back to me within minuets! They then went above and beyond with their customer service by suggesting some other customisations that they would be happy to complete to make the button look even better on our store. I had thought about asking them to make these customisations myself, but as I'm on the free plan I didn't want to hassle them. I couldn't believe it when they offered to implement them for me immediately! Thanks so much for providing this app guys, there aren't many other apps that do similar things that have a Free Plan and we really thank you for that!

Just installed the app and so far am very impressed. Developer support has been unbelievably good. Highly Recommend!!