Reviews for Swym Back in Stock Alerts

The app fulfills my need and also I Appreciate the support.

The best tech support I ever received!! The app was great already, but when I wanted help to tweak it, Prateek promptly responded to all of my emails and even went in to tweak the code. Thank you so much!

This is a highly useful App and the quality of Swym's customer service is unrivaled. Thanks y'all!

This app is great and allows my customers to let me know which items they want to see come back in stock! I run a retail shop and don’t automatically restock everything so it’s super helpful to know what people want to see come back. I use the free option so features are obviously limited but the support staff has been great! Very quick responses and very helpful in any question I’ve had (even with the free version). Would recommend!

Sharp and easy to use. Technical support is quick, accessible and everything is fixed within 24 hours.

Great service when I had an issue, app working well so far.

This app has worked extremely well for our needs. Great service, too!

Just to be clear, this review is for the FREE version of the app. It is nice to be able to keep a list of requests to be notified when products are back in, within Shopify. It would be nice if the free version allowed for an automatic message to be sent to a customer. There is no way to remove a notification from the list once you have sent someone a "back in stock" email. My understanding is that these features are available with the paid version. I don't expect a free version to have all the functionality of a paid version, but in this case, I feel like they could provide a bit more.

Great app, and free customization too. Thank you Nisha~

Easy to install and use. Needed some help/adjustments from the support team and they were very helpful and replied within a few hours.

Easy to install, with great support. Only installed for 2 days but have lots of out of stock leads already that we didn't have any knowledge of before :)

Easy set up and amazing customer service. I was a little worried when I saw some of the things I wanted didn't seem to be out of the box. But the support team literally had all my requests answered in only a few hours (including changing font sizes, integrating with Klaviyo, and setting a threshold for sending alerts). It's been on my site for 24 hours and I have already collected 23 new customer emails! Super happy so far.

Far exceeded my expectations for the support! they responded within 10min of my request! Anusha did well in explaining what the free plan involved, and Krishna fixed the alignment issue in 4minutes! 10/10 would increase both their pays

Byinviteonly

2018-04-09

Singapore

Easy to install. Met with some problems but someone got back to me within a few hours and fixed my problems very quickly. Highly recommend this app. Already seeing customers signing up for updates on sold out products.

Great app and also a very helpful and pro-active support from the developers. Top!

Really chuffed with this app, it works really well and I appreciate being able to customise the text and formatting. I use the free version and it does everything I need it to.

so far so good! support is quick and the app is easy to modify

Works well, but more importantly the level of service is unmatched. Highly recommend this app and any others they create.

Wearfoehn

2018-03-23

Canada

Amazing customer service. They really came through when we had a major media hit and were out of stock of our most popular product. Had the plug in up and styled to match our theme within 20 minutes. Would absolutely recommend using this app. Great work to all at Swym.

Fast customer service; quick and easy to setup. I like that I can customize the button to match my theme colors. Already have a slew of signups for out of stock products that I wouldn't have known about otherwise. Not sure why I didn't install an app like this sooner.

This is a great app and the customer service was impeccable.

By far the most pleasant experience in getting my online store started. The In Stock support team goes above and beyond to make sure the app is working for you - they are incredibly helpful and very quick to respond. I'm so thankful for them!

Excellent customer support. Nisha from the support team was very quick at replaying to my emails along with the changes needed. Keep up the good work!

I have not had it long enough yet to be able to assess it fully, but it seems OK on first appearance. Thank you

In stock alerts is easy to use, and the brief troubleshooting stint we had was an absolute breeze.