Reviews for Slide Cart Drawer—Cart Upsell

I've tried a couple of other apps, but have ultimately settled on this fantastic cart! The service is also fantastic. The only thing missing is analytics for the upsell modules.

Little Sky Stone

2021-09-01

United States

I am a new user of this app but love this app so far, their customer service response is fast and helpful!

Nice app. The customers doesn't have to go on another page to see their cart. They can check their cart selection within the page. Save time for customers. a Must have for large stores. Good Customer Service to solve any issue you may have. We have been using the app for quite a long time and very satisfied.

I loved this app but had to take it down for personal reasons. i hope i won't be charged for the next month since i uninstalled it today. i'll let you know, thank you.

So far it's exactly what I wanted. I emailed customer support and they edited my code for me to remove my native slider. Excellent customer service and response time. The cart is also very very customizable without any code needed. I'm actually pretty impressed.

Completely useless support. By default they read only the first sentence of emails and ignore the rest. Been trying to get help for a few weeks without success. I wouldn't waste my time.

The single worst customer service I have ever experienced. Months with no response. Then when they finally respond they don't review your ticket. Before I granted them access to my store I asked them if they understood the issue I was having. They proceeded to outline issues that didnt pertain to me or the apps I was using. Not to mention I had attached a loom video 10 days prior that wasnt even viewed by them until days after their access request and outline!! The app itself has a ton of bugs. Overall there are other great options out there for a sliding cart app that you should consider before this one.

A great app which functions exactly how we had hoped. The other option was custom code which was going to be extremely costly.

Nice cart - different than the original boring one. Also thanks for the good customer service. Fast and reliable.

Very Nice app. Customer service was here when I needed it to help with my requests. My suggestion for improving the app is to allow multiple discounts application before the checkout.

CONSIGLIATISSIMA, questa app è davvero completa in tutto! ho da subito iniziato ad aumentare lo scontrino degli ordini grazie al modulo upsell nel carrello con un semplice clic, è personalizzabile in tutte le sue parti e aggiunge tante funzionalità in una sola app con un prezzo di abbonamento davvero basso. L'assistenza è il top, subito pronta a risolvere e personalizzare in base alle proprie esigenze.

i love this app, is all my business need in this moment, i believe in this solution for increase the average ticket. thank for all guys,

Wrote support because the slide cart did not open properly. Support told me that they will extend the trial time, they did this but never helped then nor did respond.

Awesome App! Works within 10 minutes out of the box and easy to style how you need it to look. Looking forward to seeing if it increases conversions

Quick reply. On my first emails no reply, but the mail got stuck in the spamfilter. After that quick and good service.

I still can't decide what's better - the app or the support! I have this app on 4 websites, its an absolute dream from a customer experience perspective (I've tested them all), but the support is amazing - super quick and always happy to assist. If you're looking for a cart draw app, stop your search, this is all you need!

Great app highly recommended its best of the best I like very much and it's easy to use. after this app my conversion rate is increased.

Terrible customer service. We had some problems with installing the Slide Cart Drawer app as there was some conflict with how it worked with the Turbo theme (by Out of the Sandbox). There is a 6 day free trial? We emailed the app developer for help to install the slide cart drawer on the first day. Did not receive any reply until the 6th day. Even then there were severe problems with the functionality of the app. For example, on mobile after refreshing the page, sometimes it is not possible to open up the cart drawer even when pressing the Cart button. Or if the cart drawer does open, it is not possible to scroll the list of products in the cart. We also asked Brigitte if she could extend our free trial because we could not use the app live in the store because it was broken during the installation. It took so long to receive any support with the installation. We sent several followup emails all to be ignored. We had to uninstall before our free trial was up on the 7th day. It does not make any sense to pay a subscription for an app that has no support and has been unusable due to no support with installation and fixing bugs. It is a pity. This app seemed to be really promising with snappy load times and appealing features. The lack of support is just horrendous. Some of the worst I've seen out of all the apps I've had experience with from the Shopify app store. P.S. If you want to try this app. Make a backup of your store before installing. That way if you need to uninstall the app. You don't need to wait a week for support from this developer to revert your store back to the way it was.

Really great customer service who helped us solve an issue in a flash. App works great with our site with no glitches.

The app is cool, but the customer service is the worst I have ever experienced. They ignore all of my messages.

Don't you love it when you email customer support multiple times and they completely ignore your messages for weeks and never get back to you? Neither do I.

Mylk Labs

2021-03-23

United States

Easy to customize and looks great. Customer service is quick to help and gets the job done. Hoping it increases our conversion rate!

Excellent slide cart. really quick loading not glitchy. This is by far the best I have tried. For those wondering, it does carry the line item properties from products too, which was important for my store. So if yo use a product options app, this will show the option selections straight off. Highly recommend to anyone looking for an upsell cart. 5 stars!

We've been looking for a cart with functionality and mobile responsiveness and this cart has fit it! We are still doing tests with customizing but Brigitte has been great at making sure it works with our theme. One thing I hope they add in the future is analytics on the upsell portion.

App has some functionality issues and formatting issues we brought up to their support team. We were told they would assist in in fixing these but never heard back. There are also no analytics to see what effect your upsell/cross-selling achieves. App is halfway there, wish they would spend a little more time improving it.