Rays of Grace Coaching
2023-09-18
United Kingdom
Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections. I would highly recommend.
Box Basics
2023-09-15
United States
We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.
Eyewords
2023-09-14
Canada
I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!
Ice's Secret
2023-09-14
Singapore
Fast and Effective service. Easy to build your page with Shogun!
KMC San Francisco
2023-09-13
United States
Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.
Winck
2023-09-13
Canada
Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.
Nimbus® | Official B2B Brand Page | SE
2023-09-11
Denmark
I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service. Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.
Vegan Style
2023-09-11
Australia
The support was very quick and helpful
Denim Day
2023-09-07
United States
My guy Andre is a rockstar. He helped me every step of the way. I was an issue with my pages displaying differently and I was making it more complicated than what it was. Andre had the answers and the plan. Much appreciated!!!!
Lemonade Dolls
2023-09-07
United Kingdom
GREAT
Harry's Hot Chocolate
2023-09-06
United Kingdom
Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.
Evan Bodycomb Official Store
2023-09-06
Australia
I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)
GQSize
2023-09-06
Thailand
Great support from team to help solving the issue!
コスメ・デ・ボーテ公式オンラインショップ
2023-09-06
Japan
アンカーリンクや画像調整等、不明点に対して迅速かつ丁寧に教えてくださいました。チャットやメールでもやり方がわからない内容については、画面録画を添付してくれたり、zoomでのレクチャもしてくれたりしました。とても助かりました!
ADAE Dental Online Store
2023-09-05
China
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!
getvoila
2023-09-05
Germany
It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.
Fairy Sheets
2023-09-05
United States
We love it. We use it for our home page a several other pages and makes it easier.
Business & Pleasure Co Aus
2023-09-04
Australia
Super helpful customer service. Ive had a few issues with formatting, but they were very quick to assist and fix the issue.
Sew What Box
2023-09-04
United States
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site. A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue. STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue. AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together. Holy cow! I cannot get over the customer service! Seriously legendary.
Governor Baxter
2023-09-04
United States
I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.
Shadowfang Keep
2023-09-04
United States
Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team
Genuine Liposomals
2023-09-03
United States
This app is absolute trash and they have no customer support.
MY WATCH SHOP
2023-09-01
United Kingdom
This app has alot to offer. Unfortunately it was'nt for me, as i was looking for a free plan. I contacted their service team who answered all my answers. Sweetan Mankotia answered my queries and helped me make an informed decision.
Santino America
2023-09-01
United States
I really like this app.
2023-08-31
United States
Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.