AOH
2020-01-20
United States
Love the bold apps...fast customer service and response times. Apps work great and have increased our ROI significantly.
Sustain-Yoga
2020-01-07
United Kingdom
Great apps that are easy to use. Any issues I have had have been handled well by their customer service team, especially Priyanka, who handled my questions super fast and fixed every issues I had. Highly recommend.
côte
2019-12-30
United States
The app has caused a lot of issues for the store, at some point, it deactivated my "checkout" button, it got installed in the wrong theme of the store for no apparent reason so when I was testing the banner was showing on my live store, it has been a pain, but on the bright side today I spent about an hour with Sukh from the support team. The chat interaction was super helpful, we figured out a solution together. If it wasn't for the great support I received from Sukh I would give the app fewer stars.
EVANNEX Aftermarket Tesla Accessories
2019-12-20
United States
We LOVE this app, made a huge difference in BFCM and are continuing to use it more throughout year as the Goals really WORK. We use it for free gift with purchase and its a super star. Also love the support offered by Priyanka and rest of team is very responsive.
Asthetic Studios
2019-12-18
United States
Simran helped my install the app and was super helpful. Great customer support via chat. Have yet to try the app itself but am off to a great start.
2019-12-12
United States
Sukh helped me out installing an app that needed so me coding from my part. I followed the instructions perfectly but there was a part where nothing I did worked. Sukh took over and created a ticket which took care of the issue. Thanks for your assistance Sukh! =)
tc1gelshop.com
2019-12-11
United States
Sukh did excellent and the team at BOLD makes you feel confident you are choosing the right team for your success. they are very attentive always working usually around the clock like we do and always willing to go the extra mile (work hard above hard to make their customers pleased) talking to my team we went through all our apps and saw were we could replace our apps we are using with BOLD because bold is a BOLD choice in the right direction. With innovative apps for Shopify geared towards providing you great sucess and a team able to provide the support needed for such greatness! Thank you BOLD you all are Stellar and thank you Sukh for your support! Additionally had some great support from Priyanka and Rajni's they were spot on helping me EVERY step of the way to make our Campaign a success. Really if you are thinking twice about bold please don't they will save you alot of headache and time and make your job a pleasure. They are worth EVERY penny.
2019-12-02
Hong Kong SAR
Really great customer support! Simran & Eric were able to resolve my issues on the shopify theme and they were very efficient.
Ladder 34
2019-11-29
United States
Bold is always on top of their customer service. We had a last minute BFCM gift issue and bold customer service handled it right away. Rahul was fantastic and helped very quickly. Customer for life
Jack & Winn Apparel Co.
2019-11-27
United States
Chinton was patient and awesome! Love the app and the support team. Planning on using it to increase Black Friday sales!
Crafty Brewers
2019-11-27
Canada
The customer support I received from Bold Sales was fantastic! Not only did James B help solve my issue quickly, but he actually helped me identify a page loading speed issue caused by another app, and find a solution to this too!
doraihome
2019-11-27
United States
Super helpful with fixing 2 bugs that were related to my cart and a quantity issue. James B was super attentive in getting the app working so we could push our promotion for the holidays. He took the time to dig into the site during a busy week. I appreciate the helpful chat support!
Mighty Jaxx
2019-11-26
Singapore
Support from the Bold team was amazing! Handled our enquiries and went beyond what we had actually asked to help solve the issues we were facing with the app. Thank you Brenden, Challi, and Nick! App does what it says it would and the support is icing on a well made cake
Prendas Ciclismo
2019-11-21
United Kingdom
The app is great and has exceeded my expectations. Support has also been spot on, which means I'll keep the App installed after the 14 day trial period.
Jaboneria Marianella
2019-11-21
United States
Dylan was so helpful with all my questions as I just got started with Bold Motivator. I'm hoping it will help us greatly with black friday sales. For some reason it wont let me give 5 stars but I am giving 5 stars!
CLOVE + HALLOW
2019-11-06
United States
The customer support with this app is really helpful and fast. We haven't been using it very long, but so far, we've been very happy.
PerfectEye
2019-11-02
United Kingdom
Je l'ai installé, même pas 10 minutes après désinstallé. L'application est absolument pas intuitive. Le code est trop compliquer à mettre en place et il faut même payer pour qu'un expert de Bold le mette sur votre shop. En bref, très déçu.
Veraldo.dk
2019-05-21
Denmark
The specialist from Bold, was making LIVE changes to our stores codes and now our customers has been unable to go to checkout for over 2 hours! They re-designed my cart button and made it not clickable. I have had over 10 customers asking us on customer service why they can't checkout right now. And no reply from Bold until now.. It's not okay! - Continues..
Little Koha
2019-04-23
New Zealand
I needed a little help with installing the app and Jade did it quickly and correctly. So easy to use!
EL NABIL
2019-03-11
United Kingdom
Great app, Bold Sales Motivator service is competent, fast and friendly. We recommend this quality app. Thank you !
ilovekbeauty
2019-03-07
United States
Parminder and Harpreet were very helpful in getting me all set up through chat. Really good customer service :)
Total Sports LLC
2019-03-01
United States
I used this product just for a few days and it was awesome other than it couldn't do the things we needed it to, very complicated request no app can do it, but the features it did have were awesome just wasn't something that we needed! What puts this company at a 5 is their customer service if you have any issues installing or uninstalling they are ALWAYS willing to help and do it quickly. Don't hesitate to do any business with this company they won't let you down.
Slimes By Chelsie
2019-02-26
United States
Quick and efficient response and very helpful even through email correspondence. I had a lot of questions and they answer all of them and even explained step by step what to do or how to ensure the app works in my stores favor as well as for my customers. It was a win win.
2019-02-10
United States
This app has potential but so far the Geo Location setting is buggy and currently not working for us. (awaiting support) We are also having issues with the product search feature, this is a issue we have had with other Bold apps that I was disappointed to still see its an issue they have yet to fix. The drop down banner and addition of the free product seem to work really well when texted. It would be nice if you could make several thresholds so you could increase the incentive to continue to build a higher cart value.
LaurasLittleLuxuries
2019-01-31
United Kingdom
Quick and efficient response and great email correspondence. Looking forward to using this app more in the future! Thank you A special mention to Ankur Guri as super helpful, efficient and great to talk to and help me out with my query quickly