Reviews for Rise.ai: Gift Cards & Loyalty

Very helpful customer service reps! Pauline was extraordinary in helping us set up our promotion. Thank you!

Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!

everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.

We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.

Hila helped me build the rise site. Amazing!!! Thanks for the help, the best! MY site has already started offering rewards and I think my users will be super happy

Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.

Amazing experience working alongside the support team whenever it was needed. We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

Wonderful Customer Support . Just starting out with the app. Pauline was very helpful! Excited to see how it goes

Super helpful setting up! the customer service is on point. It was a quick set up and I received prompt help anytime I needed it.

We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!

not a fan. Glitchy. Some of my customers were receiving super high gift card amounts and I couldn't figure out why those credits were like that. They were supposed to get 1% cash back credit and I had customers getting $51 and $13 in store credits.

Easy to use APP for Customer Rewards. Very prompt support by Itay. Easily configurable rewards workflow. Schedule and Send Gift Cards directly to recipients. Rewards are credited as gift cards and not as discount codes i.e. Single code per customer.

We installed this app recently and we are really impressed. The support team is super helpful and quick on their responses. Highly recommended app!

Amazing product and really great customer service. Worked w me to correct an error I had made on my account.

I love that this app offers a great customer journey with their loyalty rewards. The gift card features are a wonderful bonus and the customer support when I have had some questions has been amazing!

Nous recherchions cette approche qui propose des € plutot que des points, le support est réactif, ca marche tout simplement.

Their Customer Service is very fast and helpful! The option to send the gift card as a gift is super helpful and has made our customer service questions around gift cards decrease significantly. What could be better - having the ability to see the message on the checkout page and order confirmation email so people can be sure their message went through. Sometimes people have trouble sending/receiving gift cards, so having the option to send confirmation emails to the person who sent the gift card would be helpful.

I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!

Flora Sophia Botanicals

2022-06-28

United States

Great place for referrals and rewards - simple UI and quick customer support. I like having everything in one easy app.

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

Great customer service. All the Rise.ai agents are helpful, quick, and very knowledgeable. Well designed app with essential features to give your clients an experience they would want to repeat.

John was amazing....helped answers 1000 different questions i threw at him and ensured I was well serviced! Only been using the software for 48hrs and already seeing the value back to my business.

Quick, effective and easy to use! Very friendly, timely and helpful support! We used Rise to integrate gift cards from Squarespace and Square and it worked seamlessly to transfer all of them, in one upload, to Shopify! Amazing!

Hawkins New York

2022-06-13

United States

We use the gift card and referral program currently. Easy set up on the backend. Great customer service!