Reviews for Rewind Backups

AWESOME! Yes, it happened, something I moved on the code (?) destroyed like half my descriptions, thanks to Rewind I was able to recover the lost work in just a few clicks!!!!! For a very reasonable price, it is a lot of peace of mind!

Rewind was recommended to me by my agency because if you didn't know backing up the data in your store is a merchant's responsibility. Still, I did my own research because the privacy and security of my store and customer data are critical to my business. Rewind is the only certified backup app and the only one I trust to store it securely. Their 7-day customer support team is another big plus as let's face it, data loss is never going to happen at a convenient time!

App is decent. But the customer service is awesome!! They help you 24/7 and give you the best support possible! Especially Logan and Noah are doing a great job!

App used to work and it has stopped working. We are back and forth with customer service for the last 1 week and no luck. What is the point of paying an expensive fee and the dev team doesn't have a clue?

APEX RC

2021-08-15

United States

UTTERLY USELESS.. HOW CAN A BACKUP NOT BACKUP INVENTORY COUNTS...TOTALLY USLESS. I can't believe they don't backup inventory counts

We are very happy to find this app. This gave us assurance that all of our hard work in building our gingersnaps.com.ph will be secured and protected.

I was recomended this app and evernthough i havent had to use it yet. It is a must for all stores regardless of the business, you just never know when something could go wrong!

Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.

So far, so good! I didn't find the plan I wanted right away, so I contacted support. The rep was very helpful and made my plan available right away with some excellent advice about our growing business and how the plans work. She also gave me a great tip about another of their apps I plan to get!

We installed Rewind backups as suggested by our Dev. App is great and does the job silently in the background and such a peace of mind to have backups going on 365 days! You can track back any changes made in the backend from products to themes.

We've been using Rewind Backups for years and it gives us the peace of mind of knowing that almost everything in our store is backed up automatically.

Remedy's Nutrition

2021-07-20

United States

Love this app. Makes backing up super easy. With over 400 products, this is very important to us. Thanks Rewind :)

great useful app, and excellent customer support. Logan is great! I wish I knew about this app before. I highly recommend it.

Glad I discovered this app before going live. Peace of mind now knowing any data loss due to human error or random acts are covered and reversible simply by using Rewind. I would recommend this to anyone running a business online as an insurance policy to save yourself hours of manual labor. The support team is very helpful too.

As a 10x growing store, it was getting difficult to take backup. Rewind helped us do it. Now we are not afraid to make changes & run experiments as much as we want. Rewind is a simple backup and restore tool. Totally loved it.

I've been using Rewind since my store started and it's always proven reliable. Customer service is awesome - they helped resolve an issue that would have taken much more time otherwise. Thank you!

Excellent tool for backing up our store. Easy to use and we are covered if there are any site issues.

This app is an absolute necessity for all shopify store owners. Protecting and keeping your data safe is a priority for our store. If anything goes wrong, it's great knowing we can rely on rewind to get everything back in an instant.

If your shop has taken you "years" to perfect with all the data it holds, and the fact that Shopify witholds responsibilitiy for any and all data on their systems , this app is a must. We've had it for a year or so and just every now and then you need its abilities. As they say "backup","backup","backup" and this system lets me sleep well at night. We currently have this app on 3 different stores that we own and i'd be lost without the peace of mind.

I luckily haven't needed to use REWIND to restore my site and data but knowing that for $10 a month I'm covered, its great! The support team is helpful and available. This is the cheapest insurance I pay for. Thank you Rewind!

Noone ever told me that shopify does not do a real back up of my shop and all my products etc. We#re running some WP-Website and we#ve been hacke several times. When I heard about Rewind, there was no doubt for me to install it imediately. Let's me sleep way better now. Great support, from the first day on.

This app is very important. I recommend it to everybody, who has a Shopify store. App very simple and easy to use.

We use rewind to backup our site so we can restore it just in case anything happens. Affordable and good.

The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.

This app does not rollback the things it needs to roll back- we have tried to rollback 3 different times and it does not restore blogs correctly nor does it restore product quantity correctly. We are not waiting around to find out what else it does not restore correctly- we can restore our items better than this app. Additionally, we are not "discussing" this either as we cannot possibly be the first to complain about or have these issues.