Reviews for REVIEWS.io Product Reviews

Tolles Produkt und grandioser Kundenservice. Sie haben uns sehr bei der Einrichtung geholfen. Vorher waren wir bei Trusted Shops und Reviews.io ist wirklich viel besser.

Works exactly how I wanted it to and really helpful customer service. Thanks Maddox and shoutout to Joe

I received incredible customer service from the REVIEWS.io tem when I needed help with installation. They were friendly and their dedication and expertise made the experience stress-free. I highly recommend their exceptional service. Thank you for your incredible support!

I've been using the App for a week now and I'm really impressed with the app and especially with the support! The onboarding process was super comfortable and even with more complicated questions, the support was always there to help me and did a really good job. The backend is very clear and easy to navigate. The integration with Shopify is easy and all widgets are visually very attractive. I also find the price-performance ratio very good compared to other providers, the costs are transparent and the scope of functions great. I am thrilled all around and recommend this app to anyone who wants to collect reviews on an independent platform.

The customer service was excellent. Shout out to Maddox, he was very helpful and have helped us with setting up and fixing any technical issues. The platform was very easy to set up and use.

Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.

Easily the worst customer service I've ever received for any product or service. There are lots of cool-sounding features but they're all buggy and don't work on even a basic level. I wasted countless hours going back and forth with customer support, to which they routinely ignored my questions and just spat out obtuse and unhelpful responses. I switched to Klaviyo Reviews and it has been incredible from the very beginning. Save yourself a ton of headaches and go with Klaviyo.

We've been with Reviews.io for years now across Magento and now moving over to Shopify. It's hassle free, full of features with support you can rely on when needed. Definitely recommend for anyone who wants to take company and product reviews seriously.

Great support from the team all around. They have been very helpful in our migration of platforms! Excited to see how the platform performs once we are up and running :)

Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.

I switched from another provider to Reviews.io. I was helped super fast and well with the export/import of the previous reviews and also with the integration into the theme the support and the dev team was very helpful. All in all, I am very satisfied so far and am excited to collect the first reviews via reviews.io.

The reviews.io team are consistently quick and useful in getting back to us – and are always friendly and helpful!

Honestly one of the best apps i have used, all the support is quick and helpful. We have been dealing with Kai who has gone above and beyond. Hes implemented all the widgets we needed. Really amazing..thanks Kai! I have also been dealing with Daniel who is equally as helpful! amazing customer service!

There's one person here that really stood out Maddox, he was fast, attentive, and trouble shoot my problem here using this application.! 6 stars if I could.

Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.

Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.

Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.

Alexandra Sports

2023-08-01

United Kingdom

Been with Reviews for years, their support is fantastic and the integrations are on point. I do wish there extended plans were slightly cheaper, but I guess you can't have everything.

So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!

Looks good but cannot even install the widgets, get them displayed on my web, giving up... Please make it easier, what about automatic?

I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.

Best reviews app. Customer service is INCREDIBLE. Widget is really customizable and the team really helped me to get every steps done fast.

I've been using Reviews.io for my Shopify store for the past few months, and I'm absolutely loving it. The app is incredibly easy to use, and it's helped me collect hundreds of reviews from my customers. I love that I can customize the look and feel of the review widget to match my store's theme, and I also appreciate the fact that I can easily segment my audience and send targeted review requests. The customer support at Reviews.io is also top-notch. I've had a few questions along the way, and they've always been quick to respond and help me out. Overall, I highly recommend Reviews.io to anyone who wants to collect more reviews for their Shopify store. It's the best review app on the market, and it's definitely worth the investment. Pros: Easy to use Customizable Great customer support Collects more reviews Improves customer trust Cons: NONE Overall: Reviews.io is the best Shopify review app on the market. It's easy to use, customizable, and has great customer support. If you want to collect more reviews for your store, I highly recommend giving Reviews.io a try.

Profusion Cosmetics

2023-07-21

United States

I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it. I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful. Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me. Thank you, Leila, for making my time so much fun. You set a high standard for customer service.

I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.