Reviews for Return Prime: Return → Revenue

Great customer help

the app works very good and the support is excellent! they also listen to you if you have ideas how to upgrade the app. Im very happy to work with them!

Best customer servies and quick response. Support person was really helpfull and quick to respond.

Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.

They are so helpful and all work very well even they work for three days special to give me code to run something special in my store they stay with me for 2 hours till they make sure that all work well thanks guys

The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .

Best

Great customer service! Got our issues and questions addressed right away.

Very helpful support. Customized everything how I wanted very fast.

100% wonderful support and help! Recommend this app to everyone! Quck replies and perfect knowledge from the customer service person named Wonder.

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

The help desk at Return prime is amazing and excellent, helped me with a critical issue which was pending for a long time, very quick response and resolution, appreciated

Return Prime delivered exceptional customer service, swiftly resolving my issue with a friendly and efficient team, making the return process truly hassle-free and impressive. A commendable example of customer-centric excellence!

The app itself is so easy to use and very customer friendly. The support I received when setting up was amazing too. Would definitely recommend.

Maguire Shoes

2023-11-29

Canada

Super helpful customer service/support!

Absolutely phenomenal customer service! They respond with lightning speed, guide me through every step, and the app is incredibly user-friendly. Without a doubt, it deserves a rating of 1000 stars.

"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."

"This app is a lifesaver! The Return Prime system is efficient and user-friendly. I can easily process return requests, keeping my customers happy. It has streamlined my customer service, and I couldn't be happier."

What impressed me the most was their user-friendly automated return and exchange system. If you're looking for a company that excels in addressing return and exchange issues, and values a straightforward refund process, I highly recommend Refund Prime Company. service is incredible.

We tried a lot apps, buts thats the one with the most automation and other individuell settings. Moreover the customer service is reachable in only seconds via live chat and the try to male everything possible. Great service and great App!

Relying on Apps on Shopify can be a pain but with the right customer service, anything is possible. Return Prime is a very accommodating company and the ability to customize and respond quickly keep my days on track. RP has been very transparent as to what is not available in the application but will also jump through hoops to make your special request happen in a timely manner. I am looking forward to see what they release in the near future as we strive to be more accommodating to our customer base as well. The app is great as well!

Rubans

2023-11-28

India

Greeva Mishra's support was instrumental in resolving my queries efficiently. The return tool's user interface is not only visually appealing but also impressively intuitive, streamlining the return creation process. Its thoughtful design and robust functionality make it a standout product. Kudos to Greeva and the development team for their outstanding support and a tool that truly enhances the user experience.

Very impressed with the app

good support.

Mohala Eyewear

2023-11-22

United States

I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.