Reviews for Return Prime: Return → Revenue

I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended

App is great, I had a call with Shubham to walk me through the app and help me set it up. He was extremely helpful and understanding. Highly recommend it.

The feature and customer support of this app is very good. Organized and well help you solve your problem.

I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.

Great customer service, quick response and effective

the best return app we've found thus far

Very useful app, on back end and also as front end. We use it for the exchange and it's really well done. Great support from the team

I recently had the pleasure of using the Return Prime app, and I must say, I'm thoroughly impressed. The app's features are nothing short of amazing - intuitive, user-friendly, and efficient. Whether it's initiating a return or tracking the progress, everything is seamlessly integrated, making the process incredibly smooth. What truly sets Return Prime apart is their exceptional support team. Whenever I had a question or needed assistance, their support was not only prompt but also incredibly helpful. Their responsiveness exceeded my expectations, and they went above and beyond to ensure my experience was satisfactory. I highly recommend Return Prime to anyone looking for a hassle-free return solution. With its outstanding features and top-notch support, it's undoubtedly a game-changer in simplifying the return process.

I had Wonder help me set up Return Prime and she did a great job and was very helpful. Great app

Best Bronze

2024-02-27

United States

The best customer service ever.

We've been using this app for quite some time now, and and while some things were a little strange and clunky at first, a LOT of improvements have been made and new features added during that time. The ability to process a single refund for multiple items being returned is huge, and made things a lot easier for us and our customers. Support is always fast to respond (often instant) and very helpful, and they have implemented features that we've been asking for. We also recently updated out site using a new theme, and our developer had no trouble customizing the app's text and buttons to match the style of or new site, so that's another plus. Doing it right, Return Prime!

Return Prime has been a great solution for our returns and exchanges! I love that you can create different rules for exchanges versus returns - a lot of other apps don't have that. The customer service is SO responsive and they will walk you through any questions you have & responds within minutes

The setup process was super easy and the chat support I received to make sure I had everything set up correctly was really great!

Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.

First class customer service and it's very easy to get in touch with customer service. Customer service helped to solve the problem i faced with the app at lightning speed!

Great customer service, very happy with it.

Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.

I was helped today by Claire and nothing was too much trouble, I have never had such good customer service or found an app with so much help to set up, really excellent, thank you so much.

The Global Majority

2024-02-12

United States

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

Perfekte Lösung für unsere Prozesse! Auch bei Problemen oder Unklarheiten hilft der Support jederzeit und unterstützt. Wir freuen uns auf die weitere Zusammenarbeit! Definitiv verdiente 5 Sterne!

Great CS support while setting up the app! Still figuring it out but seems like it will meet all of our needs to streamline and help with our return/exchange process and giving our customers a better experience!

What brilliant service! I had a small issue with defining a product tag and support sorted the issue out in less than 5 minutes! ' Wonder ' responded within seconds and resolved it within minutes. Now that's what you call great customer service. For the support alone, I would give 10 stars if I could! Thank you so much.

great

I've attempted to use two other return portal apps and this is by far the easiest, painless one to set up lol Thanks to the amazing customer service!

FUE UNA PERSONA MUY AGRADABLE EN SU CONVERSACION Y ME AYUDO EN TODO LO QUE NECESITABA. EXCELENTE TRATO Y SERVICIO.