Reviews for Return Prime: Return → Revenue

Return Prime has helped my store to manage the returns easily with on click and also easy for customer ends with all email response. They are very supportive for install in any platform. Go and install the app without any doubts. All good. Keep your app as same you doing and grow.

Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. The timely and effective support. Efforts they've put deserves an appreciation especially Shubham from the team, thanks a lot:)

Honestly I had another return app for 2 weeks and did'nt get nothing resolved!!!!. I deleted and down loaded this app. What took me hours and weeks with the previous app was handled within 1.5 hour with Return ship !So I'm happyyyyyyy. Highly recommend !!!!!

Application bien faite et facile d'utilisation et service d'aide au top ! Ils m'ont installé le code sur ma boutique en quelques minutes !

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

We have not faced any major challenges working with this app. Good customer support - responses have been quick most issues have been resolved quickly.

Outstanding service and app, includes all we need. We are fulfilling our shopify orders with Amazon and have been looking a while now for a simple return possibility for our clients. Return Prime has all we need: DHL (Germany) Interface, a customizable return center and customizable emails. The app will save us a lot of time each month and makes returns a lot easier for our customers. Their customer service is also notable, they provided quick help with a small interface issue we had and even translate an email template for us. Thank you guys, keep up the good work!

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

We ask it and we get it! Super approachable Team that enables us to simplify and streamline our multiple tasks- they undertake all the measures to ensure they deliver amazing customer experience and thereby ensuring ultimate goal satisfaction!!

Update: Unfortunately, we were not able to move forward with the Return Prime: Order Return by Appsdart. The app requires the customer to request a separate return for every single line-item on the order. Most of our orders have multiple line-items, and this would be a major inconvenience for our customers, and for us on the back-end. We reached out to Appsdart about this, and were hoping a solution could be created. After a few weeks of waiting, it does not appear a solution has been achieved, and we will have to continue searching for an app that meets our needs. First, we want to say how much we appreciate the incredible support and service we have received while setting up the Return Prime: Order Return app. We wish all Shopify app developers were so incredibly responsive. We are using the Return Prime: Order Return app because we were looking for an app that was clean and simple, and that we could modify to meet our specific needs (such as generating our own RMA/RGA numbers). As we set up the app (which was very easy), we ran across a few things that we needed to modify, reached out to the developer and received an almost instantaneous every time. Not only was the response quick, the solution provided was perfect. Appsdart has won us over, and we intend to be a loyal user.

For some reason, the track order page loads very slow on my site. And it’s the only page that does that. Edit: They got it fixed. I think it was mainly the image on the page slowing down the site. And perhaps some other things since it didn’t immediately stop once the picture got removed. Either way, it’s all good now.

Libas

2021-08-09

India

We have been using this APP since the beginning and every time we are stuck somewhere or need to make modifications accordingly to our business module we get on-point services from Saket and the team. Kudos guys and way to go. Keep introducing new products for our seamless operations ;)

App davvero fantastica, funziona alla perfezione. Possibilità ance di traduzione. Lo staff ti aiuta in live chat e sono super rapidi

Tura Turi

2021-08-05

India

I have been using this app for a month and it has really helped streamline my returns and exchanges. The entire returns process on my website has become seamless and makes the website extremely professional. Only one tiny quibble - I wish the app is updated to include exchanges with other SKUs of the same value too.

Don't know if we love the app more or the team making it all possible ! Sanket and team have gone above and beyond conventional systems to tailor the app to our store's needs and return policies. We had different policies for different kind of products, so we had to manually take actions with respect to the kind of products sold but the team at Return Prime has helped us create a seamless experience to manage returns and build a return centre that minimised our need to manually manage returns via e-mails and automate the tiresome process. This has enabled us to build a strong foundation for scaling and creating trust with customers (like us) who feel frustrated to write a mail for a thing as simple as a creating a return :D Super greatfull to the "wonder"full team, highly appreciate their perspective of making things happen!

One of the best app I came across for many of my stores. I tried multiple solutions before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost every features a store could ask for. I tried this app and immediately it just became part of our store experience. Developers are active and gets errors and suggestions way seriously and acts like flash. Just loved it. Highly recommended!

The Fox and The Mermaid

2021-08-04

United States

This app has so many different functions and can be customized to all your needs. I needed a little help setting it up and was able to get help immediately via the online chat. Very happy so far!

Excellent app, love it. I tried multiple apps before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost everyone features a store could ask for, Saketwe was very helpful to call me and set up my app in less the 15 minutes. BEST RETURN APP EVER

Customer service, and especially Wonder, is so helpful and answers within a reasonable time frame. Super easy platform to understand too! :)

I was veryyy satisfied. the team was very involved and helpful. I definitely recommend. thank you so much

Best app in the market. Their representative is very helpful and supportive. Easy to install and comparatively low price chart. Highly Recommended from Bong Sutra.

Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.

This app made our return , exchange and refund process very easy. Thank you so much . Great work by the team.

great app....and great customer service.....the support team is so helpful....very quick response....very very happy......on of the best out there. thank you.

This app is exactly what I needed for my e-commerce store. So easy to use and the team is awesome. We set up a call and got me going right away. Would definitely recommend to someone looking for return solutions.