Reviews for Return Prime: Return → Revenue

Customer service is amazing!! As a newbie, I'm glad they have a live chat to help me immediately with some questions that would save me a lot of time to figure it out. Wonder was very helpful to me. Looking forward to using this app for our store!

today m instal this app . I like this app its helpful for me . now all our customer do it on time return and exchange.

Recently started using this app and definitely helped in reducing the workload of our Customer care to a great extent. Great service & support from the Return Prime team. Highly Recommended!

I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!

Best app for your shopify store back end sport team very provide best service ever love it everyone use this app

This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.

I used this app to help me with my returns and exchanges. I love it! Customer Service A1. I recommend this app!

Simple and easy to use. I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. What's more important is the customer service Return Prime offers, I've never experienced any service like this. Go and install the app without any doubts. All good

This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!

I was able to setup the app really fast. It looks amazing right from the start. Talked to the team and got amazing help and feedback. 5 stars!!!!!

Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.

I'm a new business owner, and Return Prime was beyond exceptional at making this so user friendly. Their support assisted me every step of the way to make sure it was perfect! I highly recommend to anyone looking for simple to use return system!

Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

CREEZ

2021-09-10

India

This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app.

I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. Which during I kept trying a lot of solutions from very well established companies. Truly was frustrating experience as none of them could deliver what we were looking for. Until by chance I ran into return-prime which did not not take more than 15 minutes to discover that this is the app we were looking for. Efficiency and simplicity are the core of return-prime and this is what any shopify store owner is expecting and looking for. Awesome solution with incomparable simplicity and second to none devoted customer support. Thank you guys. Islam Mohamed https://www.brandsonsale.store/

Chatted with the developer post midnight. Response was almost instantaneous, which was unexpected at that time. Developer seems to know how to go about the Return problems Shopify users face. They have a setting to set up Return Policies based on Days (Calculated on Delivery Date or Order Date, whichever is available), that really was good thinking. Integrated with multiple couriers. So far, smooth experience.

The app itself works great and is easy to install. This smoothens the return process a lot. What's more important is the customer service Return Prime offers, I've never experienced any service like this. I needed some help with the app and the support was fast and professional. They even went out of their way to help me with questions that were unrelated to Return Prime. Also, I asked about some cosmetic options and at the time they did not offer those, one day later I got a text from them telling me they implemented the exact feature I was looking for. I highly recommend this app!

The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!

App is very good, reduces our work load by 50%. Most Hard part is taken care. I recommend Return Prime to everyone.

This is the first Return app that has allowed me to use an RMA number issued by my supplier. Setup and adapting the app for our purpose was very easy. This is a very flexible app that can meet many different return needs. https://www.kinkytoy.store

Saket Pandey and Shubham Maheshwari were great! Very helpful walking me through the set up process. Very excited about using this app on my website! Jen

We have been using this app from a very long time now, and kind of support we have got is incredible. This app is totally recommended for everyone. This has made our returns management seamless. keep up the great work guys!!