Reviews for Reputon Customer Reviews App

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

Seems to work well enough for what it is. I've generated one new google review so far and was given the opportunity to correct some minor issues with existing customers. I wish there were a little more functionality around who emails get sent to. For example, I don't wish to continually send these review request emails to my customers who come in every week and jeopardize their relationship by sending repeated unwanted emails. A cap on send frequency would be ideal. I also wish there were a way to segregate in store and online customers. In store customers should be able to get the review request immediately as a delay for shipping is not needed. Update: I would also like to see a report based on what people click on (# of 5, 4, 3 clicks from the email). As it is I can just see the number of people who clicked. Most people still don't follow through and complete the review on the linked platform, so I'm still a bit in the dark.

nice and easy to use i have only started to use it so i don't know the longevity yet / bad is too soon to give proper review only after 5 days should review after 1 month

cool very very very very very coooooooooooool its a perfect app, so download it into your website. That will help you !

Highly Useful app, thanks to reputon we get constructive feedback from customers and improve our service

I have only just installed the app based on previous reviews. Very easy to install. Looking forward to results.

Just what we needed to build trust. This Reputon app does the job perfectly. The set up is very easy too, no code jargon

Makes requesting a review a lot easier and stress free. Great app this far! You can customize the message, but the pre set one is also good

Easy to set-up and seems to work well so far. Great app for reviewing your store as a whole and don't seem to mess with the individual item reviews already on my site. I would recommend!

i used this app to help me from spammers and haters. best app out there highly suggest for any website user

I just got this app and it sends a message to your customers asking them for a review. I don't know if it displays on your site but that's what I was looking for originally but this one seems awesome. I would recommend.

Its a great app to use for trustpilot and other review sites like google, facbook and sitejabber. Its free upto I think 500 emails per month.

I think this is a great app. very intuitive and easy to use. hopefully we will start getting some 5 star reviews soon

So far it's ok, I haven't finished setting up the free mode settings before the site asks for a review.

Just installed ! will review again after few days....................................................

Was happy to review you 5 stars but you wouldn't let me submit without typing. I think this is bad practice as many people are happy to review but don't want to comment. Considering reviews are your business you should be more customer focused.

This is a very useful feature. The best part is letting us fix the problem with buyers before receiving that angry feedback.

très bonne application , je suis heureuse de cette belle découverte merci beaucoup et je la recommande

I just finished the instalment of this app, i hope it works fine. I'm given it a high rating for its user-friendly features and quick click-through. It's amazing.

Super Easy to set up. It even pulled in my facebook URL and set up a sitejabber url for me. All I had to do was add my Trustpilot link. I'm looking forward to using it to collect reviews from my customers. Thank you Reputon!

I use this app on my store and really like how it has helped my store grow. Thanks for a great app lobe it

Good little App which filters out some of the worst reviews allowing you to work with your customers

I used this app, it's really amazing. Worth to give a try. It's really easy to install and start to use.

The App seems okay but it would be nice if there is a way to show/embed the reviews on the web site.

Perfectly simple, easy to use, works great! Takes some time for the reviews to come in after setup, that's normal. Vladimir was there to answer any questions I had in a timely manner! Awesome!