Well Offside
2020-06-23
United Kingdom
A very good app, great for capturing emails effectively and monitoring abandoned carts. But what's better than that is the customer service - I rarely leave reviews but have to this time... I emailed with a query about my add to cart button and their developers looked into it for me and provided me with a solution, even though it had nothing to do with their app. They've potentially saved me hundreds in lost sales!! Thanks so much to Dave and his developer - 1st class customer service.
Mometrix Test Preparation
2020-06-22
United States
Laser focused on email abandoned cart recover, super easy integration, able to send multiple emails! I've been in e-commerce since 2007, and Recapture has been my best app/plugin experience ever.
DiamondArtGifts
2020-06-19
United States
I've used enough Shopify apps to know when one deserves a 5 star rating and a review. The setup was so very easy and intuitive. The built-in templates get you off the ground with professionally written copy that isn't pressuring to your customers. While email series offer plenty of customization to put you in control of the process. Within minutes I had it running and recapturing lost revenue from my previous store visitors. I finished the trial with about 30% of the store's revenue from that period of time coming from Recapture. If the app itself wasn't enough, the support is phenomenal. I wanted to get some expert insight into a few of the functions I was not familiar with and received prompt, professional guidance that was focused on ways I could use Recapture to maximize the revenue. I was blown away and immediately signed up to continue the paid subscription. This app is virtually free money as long as your store is getting quality traffic. Thanks Recapture team!
Keyport
2020-06-03
United States
Recapture has been an outstanding tool for retargeting abandoned carts and setting up winback emails. The live cart feed is really unique. Customer support is outstanding, and Dave does an excellent job providing feedback to optimize recovery emails. Very happy with Recapture and highly recommend.
Cutting Edge Knives
2020-04-30
United Kingdom
I like apps like this - it's easy to justify the price because there's a bottom line and a return on investment that's easy to quantify and this one is absolutely worth the money. I've recovered £1200+ in the free trial period and I'm more than happy to upgrade to the paid package and look forward to tweaking it to capture more abandoned sales. In addition, Dave has been super responsive to both email and live chat with my various enquiries over the trial period.
Lavishluxxshop
2020-04-26
United States
Worth every red cents i've recovered 10k so far and more to come.Its pricey but worth it for the amount of money your making back.
IWOOLO ES
2020-04-24
Spain
Awesome app and outstanding support! Very simple and effective app. I recovered THOUSANDS. 100% recommended!
JamieRose & Co.
2020-03-24
United States
I just got the app and I am loving it so far! Very easy to use and great customer service! I also love that I get a free trial to see if I like the app. I definitely think I will be keeping it.
Man Child Global
2020-03-19
Australia
Dave & the team at Recapture Abandoned Carts really go above and beyond to help their customers. I experienced this first hand when I had issues with a certain element of the app, they literally customized the app to better suit me, really can't get better than that! App works great and has been increasing conversion!
Lamps From Space
2019-12-30
Canada
Dave's support is excellent! Easy to use and effective app for any shopify store owner must use it!!
GarciaWeightLoss
2019-12-27
United States
The response time to a problem I had was quick and provided links to the information needed. Instructions were easy to follow to fix the problem.
The Umbra Supply
2019-12-15
United States
Amazing! Great company to work with and the app is stellar. Works really well on our store theumbrasupply.com
HERSTORM
2019-12-01
Spain
Dave is the most helpful guy ever! Big fan of this software! I hope to hit objectives with this software very soon! :)
Beloved Pet Memorial
2019-11-30
United Kingdom
I just installed the app, so cannot say anything about the email sending process, reports, so on. As we speak, the 5 stars are for great customer support. Extremely fast and helpful support from Dave, in terms of app settings.
2019-10-31
Canada
Works great! Has helped us take advantage of revenue that would otherwise, be lost. Would definitely recommend.
Mondo Kaos
2019-09-26
Denmark
Dave has been extremely helpful with any question I have had setting the recapture flow etc. up. Easy to use, great overview, and does exactly what I wanted.
Wealth Nutrition
2019-09-16
United States
Works great, one of the easiest setups from any other app I've tried. Instantly recovered revenue from abandoned carts. Will continue to use them. I cant say enough good things about Recapture. Try them out!
Hells Hotties
2019-09-12
Canada
Awesome customer service with super fast response time! This app has recovered a lot of lost revenue for my site!
Basarti.Store
2019-09-07
United States
I can't say enough good things about the customer service. Dave is helping to walk me through some challenges I am facing and I am grateful. I strongly recommend this app!
West Brothers
2019-08-06
Australia
We've been using Recapture for a few months now, right off the bat it's been a hassle free addition to our store. Setup, configuration, customization - everything is very clear and straight forward so you can be up and running in less than 5 minutes. And most importantly, our cart recovery rate has increased substantially. Well worth the investment. Cheers www.westbrothers.com.au
Habit Nest
2019-06-20
United States
Fantastic app, great support, simple UI, very fast responses when there are issues, very transparent. Only good things to say !!
Carved
2019-06-12
United States
Awesome app! Live Cart View is invaluable to us, the abandoned cart emails are consistent drivers of additional revenue and customer segmenting is very easy to use. Support is helpful and very responsive, thanks!
Rottweilers Shop
2019-05-07
United States
One of the apps that every store owner should have on his list. Better than Mailchimp's option for recovering abandoned carts, but you have integration with MailChimp. You keep MailChimp to send newsletters and you use recapture to recover abandoned carts, collect reviews and emails, etc... Plus is free for up to $500 in recovered abandoned revenue.
SkinnyMint US
2019-04-17
United States
Great tool and amazing service! Whenever we email Dave with a request/issue can expect it to be resolved asap, they've also gone over and above and beyond to make customisations for us. Highly highly recommend Recapture!
Caravan to Midnight
2019-04-15
United States
We have recovered over $5,700 in revenue that would otherwise have been lost. You cannot run an online store without Recapture - this is simply the best app.