Roam the Range
2024-01-13
United States
Joseph was great to work with - very helpful!
Beauty in a Cinch
2024-01-12
United States
Joseph Morris, the agent helping me, was really amazing. He walked me through each step carefully and was able to answer all of my questions. This is my first time setting up an ecommerce store, and he was the most helpful person in this journey to-date! Thank you, again - looking forwarding to using QuickSync with other stores I plan to set up.
2024-01-11
United States
It was super easy to figure out the first steps on my own, then when I had questions, their customer support was fast, patient, and not only explained things to me clearly, but did a considerable amount of the work for me. Joseph is a rockstar, fingers crossed you get him as your rep !
Whitney’s Beauty Bar Boutique
2024-01-11
United States
The process was so easy! I had excellent help and he was so easy to work with. all questions were answered quickly. I 10 out of 10 recommend! Great Service
Shop Cat Therapy
2024-01-10
United States
Very helpful assistant Joseph got me set up with what I needed.
AROHA.
2024-01-09
Australia
We left SKU-IQ and Sku Harmony for QuickSync and we are so impressed! Joseph was extremely helpful in setting up our Shopify & Square with QuickSync. Really great customer service - fast response time and explained everything without confusion! Definitely recommend if you are wanting a easy integration app.
Free 24 7
2024-01-09
Australia
Inventory management is key to managing a fast growing business. This App, although not perfect, has assisted us to keep track of our stock levels. We did encounter a significant functionality issue recently and this is where customer service can test the relationship. If you have dealings with Joseph, you can be confident that he will go above and beyond to actually solve the problem. Courteous, diligent and professional - he’s the man for when it turns south!
The Sparrows Nest Suffolk
2024-01-09
United States
Thea was amazing to work with! She was quick to jump in and help when I got hung up on the app. I appreciate her patience and expertise.
RoZ Aesthetics
2024-01-09
United States
Extremely easy to use, I am not tech savvy what so ever, and with this app I was able to integrate over 500 products from my square shop to Shopify in a blink of an eye. Any questions I had the support team was on it and replied in minutes. I am blown away with the ease of QuickSync. THANK YOU!!
2024-01-08
Canada
Works great
Arabella Essentials
2024-01-08
United States
Joseph is very patient and knowledgeable. He answered all of my questions with the integration with my TikTok shop. I look forward to working with Joseph with any questions that may arise.
Five13 Studio
2024-01-07
United States
Angelica was patient and assisted me with the initial setup and import of my inventory from Square. It took a few tries for us to fully import my inventory but she saw the process through until the end. She was a great help! I will continue to monitor the functionality of the app to confirm it does everything that I need it to do for my Square integration. The initial setup and and first import were were fairly seamless
All Brothers
2024-01-07
United States
started the sync process and with some technical issues with SKUs, the support was outstanding to help resolve this issue.
Moonwareusa
2024-01-06
United States
Good customer services all the time
2024-01-06
United States
If I could give zero stars I would. I have no idea how they were able to go into my Square account and make changes to the locations and stock tracking. Sure, they have 24 hour support, but the people can't actually help with much, and there is so much waiting for their developers to get back to them, and little to no solutions. I ended up having to manually turn stock tracking back off, re-do inventory, and re-assign each individual item to the proper location on HUNDREDS of items. I asked to do a backup before attempting to sync again, and they assured me it would all be fine, but it was not. I just wanted to sync each of my two locations in Square with separate Shopify stores. It did not work, everything got mixed up AGAIN. I am so upset, and support just told me to not worry, I just needed to wait more to see what to do next. It was already 5 days. I now have the most tedious process ahead of me to undo their mess one more time.
Baddass Cosmetics
2024-01-05
United States
fastest and easiest support yet. Thankful... as a busy biz owner, I have no time to waste. Thanks Joseph for the efficiency in helping us switch over our system.
Wilderly
2024-01-05
Canada
The app is simple and easy to use. It saved 1000s of hours in converting our physical and online store (that has over 1000 products) from Square to Shopify platforms - in fact, I did it in minutes. I really appreciate how they have agents available to assist at weird hours of the day for us entrepreneurs that need support outside of normal business hours. If there is an issue, it’s super convenient to reach out to the agent and they go above and beyond to help solve the issue!
Lineage
2024-01-02
United States
Joseph helped with setting up our product syncing from Shopify to Square. So far it seems like it will work but we will see how it goes. He was very attentive to our needs with quick communication and easy to work with.
MMA Fishing
2023-12-27
United States
After purchasing and installing the app, I was immediately notified by Joseph, a support rep who quickly assisted me in setting up my shopify and square accounts. He was then able to sync all my products in seconds. The whole process was seamless and stress free. 5/5 EXCELLENT SERVICE!!
Peach Bowtique
2023-12-26
United States
Joseph was really helpful! He took care of me in under 3 minutes which is great!!
OLIVE + JO
2023-12-25
United States
Joseph in the customer service chat was very responsive and helpful.
Trade Furniture Outlet
2023-12-21
Australia
Quick and Easy service the staff member did everything very quick. Happy as.
Kindred Collections by Keke LLC
2023-12-19
United States
Super nice, 100% helpful and answered any questions I asked!
The Eclectic Irishman, LLC
2023-12-15
United States
I have to say that although I am somewhat new to this Shopify app thing, I am so thankful for customer service agents like Thea who assist store owners like myself who are not as familiar with the capabilities of these apps to assist us with inventory, orders, etc. Thea guided me and assisted with correcting my inventory issues and even nice enough to assist me so that I can have a perfect work flow without interruptions. QuickSync and Thea to the rescue!
My Store
2023-12-14
United States
The agent Thea responded to my request for help promptly and was able to help me resolve the issues in a matter of minutes.