Reviews for QUICKBOOKS SYNC by BOLD

Elihalpin

2018-03-27

United States

Hey, I get it. Another fee? But, this app + QBO + Shopify is still a monster value for what you are getting. A full-fledged e-commerce business and top-tier accounting system that is easy to manage once set-up for less than $200/mo all in. The app accurately imports all my sales into the right accounts, separates taxes, and allows me to put my shipping charges into its own account. I redid my setup to not import customer data as it was redundant b/c Shopify already had it and I didn't need my QBO customer list so messy. For $10/month, I'm ok with Bold maintaining the APIs (or whatever tech jargon that I don't know about) and just making it work. Paypal integration is free but requires me to make a new receipt and deposit for each transaction so I would rather pay to have something work. I also wish that it were easier to balance the Shopify holding account as payout dates are delayed from income that it is hard to zero out. I recently just exported my "Shopify Holding" account from QBO into a spreadsheet and copied and pasted the payouts under the transactions and ran a running balance column to zero out and that got me to balance.

Essentials European Skin Care Products

2018-03-25

United States

I'm QuickBooks pro advisor and I believe I know that program really well. As all in the accounting community and I was pretty skeptical of QB online and especially how it handles returns and exchanges, AR, and all the payments from many scattered platforms. I did have a bad experience before with e-commerce and QuickBooks Enterprise but it was a desktop version at the time. Therefore, going into this I didn't have great expectations. So far, my e-commerce business doesn't have big volume but QB works great. It seamlessly integrates with Shopify. It updates all transactions overnight. It handles inventory changes really well. I'm pretty happy about it. I believe that the new QB is meant for e-commerce and it is the correct direction of evolution of that program.

Strongbodyapparel

2018-03-24

Canada

Doesn't work and they have Zero support. It stopped working and we have tried contacting support multiple times, we just keep getting the run around. They eventually closed our case despite never resolving the issue, or communicating with us.

Beau Belle Littles

2018-03-20

United States

Super frustrated that the minimum for a "free" account is 30 orders a month. I get you need to charge for a service that needs to be maintained, but more apps with a fee to add to my shopify store. Great....

Course Et Cie

2018-03-19

Canada

Very frustrated to see an added charge for the syncing between Shopify and Quickbooks.

Green Truck Trailer Parts And Service

2018-03-18

United States

I'm too disappointed to pay yet another monthly fee. Like it wasn't enough to pay Shopify and QuickBooks, now I have to pay to sync data between two. I think it's time to look somewhere else for more affordable solutions.

Carlymegan

2018-03-16

United States

very disappointed and frustrated that I not only pay shopify and quickbooks online per month for my business but NOW will have to pay at least $10 a month for a simple AUTOMATED sync between my shop and my accounting. thanks, but no thanks to their new special features they are trying to pass off as a perk of this "upgrade". There should be at least a grandfather claus with their current users, you can't NOW add additional fees for something that has been free for yrs. that is just bad, BAD business. As a small business, every monthly fee matters and adds up quickly. I will be looking elsewhere for my accounting software needs, and will NOT support any other apps managed by BOLD.

Blaze For Daze At

2018-03-16

United States

How frustrating! Literally just got everything on QuickBooks setup and working properly with my online ecommerce business after 5 months. That's not the frustrating part, the frustrating part is that now they decide they are charging more money to integrate! Are u kidding me? I already pay shopify AND QuickBooks a monthly fee! I decided to go with both of these platforms because the made the best sense for a start up business selling 30-50 items per month. There should be a grandfathered in clause or something because this is complete bs and not to mention bait and switch. Shopify and BOLD will be losing my business in the near future and I will not be recommending either, (rather discouraging people)

Dexterity Brand

2018-03-16

Australia

What a joke! One of the reasons I choose Quickbooks Online was because of the free integration with Shopify. Quickbooks handed over management of the integration to BOLD who now are going to charge substantial fees for the integration - I'll look elsewhere thanks very much. Will need to review if I'm using anything by BOLD and probably will delete after this cash grab. Will also consider changing online accounting packages and probably move to MYOB since it's an Aussie company and I need to factor this syncing cost now. This could be one of the worst decisions Intuit Quickbooks could have made for their business. The cost free integration was a big drawcard compared to their competitors.

2018-03-12

United States

Did not work with my version of Quickbooks. (Self Employed, online version). Had this been specified before hand, I would have never tried to install this app. When I contacted customer service because I was unable to get it set up, they let me know that it would not work and I was told that I would not be charged since I couldn't use the app. However, I got my bill today and I was in fact charged for it, an app that I could not use at all. Would like a refund. Normally this is a great company. I just wish this information had been known beforehand, and I would not be charged for something I could not use or even set up. Especially since customer service said that I would not be charged.

Shift Knobs

2018-03-09

United States

Bait and switch. I realize it costs money to provide these services but with Shopify being a major ecommerce platform, Intuit/QB should provide this service to their paying customers. Bold took over managing the app and it went from free to $30/mo. I think the pricing is absurd for a small business to transfer sales data. I hope they rethink their model. I get paying that if you're syncing inventory and more complex accounting but I send over 40-50 orders a month which I can't justify spending $30/mo to do. I think the bad practice was Intuit offered this for free and then pulled a switch on it's customers. If anyone has recommendations on a web-based accouting system that integrates to Shopify for free, please let me know!

2018-03-09

United States

Paul was a great help on our call today and was finally able to fix integration issues between Shopify and quickbooks. I highly recommend his expertise.

2018-03-08

United States

Fantastic app, incredible support! With updates continually occurring there is a need for excellent customer service along with bright minds behind them punching the buttons to correct any errors that may occur. Bold provides just that. They will allow you to speak directly with support to resolve any technical details. I am very happy with their service!

2018-03-08

United States

If you need to delegate and automate this year this is the tool to help you scale! This service integrates well making it an effective tool. TRAILFORTY.com

2018-03-07

United States

Absolutely terrible business practice to have a standard and basic app that is free and then decide to impose a fee on customers. Absolutely abhorrent. Bold Apps will no longer be getting my $60+ a month and I encourage others to do the same.

Godashdot Pxs

2018-03-07

United States

Paul Arthur was extremely helpful today. My app was not syncing properly with my quickbooks account and Paul knew the problem right away and fixed it. He also explained the new plans coming up for payment of the app. I would definitely recommend this app to anyone using shopify and quickbooks. The customer service is excellent! Thank you Paul!

Fwreshbeauty

2018-03-05

United States

my favorite, love the ability of this app

Locals Living Like Tourists

2018-03-05

United States

Great app for syncing QBO to Shopify! Great Customer service!

Fingers Duke

2018-03-01

United States

We were loving having our Shopify connected to our Quickbooks, but we just received word that there was going to be a fee imposed on us. We have been using the feature for a couple of years, and it is part of the reason we switched to Shopify in the first place. Despite the fact that we really don't do a ton of sales per month, since they are charging per interaction with Quickbooks, it looks like that automatically puts us in the $30 PER MONTH range, and we will not be having it. This development also brings into question our commitment to Shopify in the first place.

Atc Clothing

2018-02-23

United States

Has been working great for me so far will update if needed.

Southern Chique Boutique

2018-02-21

United States

Paul Was very helpful at cleaning up some issues with my inventory upload. He even called me to go through everything and make sure I had all my questions answered. Support was helpful Thanks Paul!

Trash Amps

2018-02-21

United States

This app is such a life saver. It is very straightforward to setup and use, I no longer have to manually add sales receipts and Shopify fees manually to QuickBooks online. I have seen other apps similar to this one, except that they require a monthly payment of $30, so the fact that this one is free - what a find! It works perfectly and the customer support is very helpful, I have contacted them to ask a few questions during the setup process and they replied very quickly with the answers. I highly recommend this app!

Oyomart

2018-02-19

India

I am unable to sync my shopify products with quickbooks. Please help.

Valientegoods

2018-02-16

United States

This app is terrible if you are brick and mortar or have any in person sales using a POS. All sales made in person do not sync to QB because the customer information is not there. only 3 orders synced for me instead of 200+ many (not all) of which were online orders. None of the online orders synced despite them appearing as "paid". When contacting support they did get back to me quickly but said the app will only populate transactions marked as paid... but a lot of paid transactions/orders had not been visible to me on QB. Really disappointed, a complete waste of money.

Candid K Nines Treats

2018-02-11

Canada

Excellent app, works great, easy to set-up and syncs our Shopify sales to QuickBooks seamlessly. And the best party, it's FREE!