Reviews for QuickBooks Online Global

Brilliant App, great support from Paul and Karol, highly recommend, its a essential app, required to use with Quickbooks

Absolutely outstanding customer service. Ronnie and Paul were very quick to resolve all data issues I was facing.

Great integration, easy to customize and setup within 15min. Also awesome support (specially Dean on the chat)!

Ronnie from OneSaas has helped me sync historical orders for our store. Thanks for the support. I highly recommend OneSaas.

Dean was so helpful answering my questions and problem solving to find the best solution. He was knowledgeable and gave quick answers. Very helpful.

Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!

The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.

Troy thank you for your help, You made my life easy. Thank you all Onesaas. Good App. This app is quite easy to use and especially their customer service is best. I am very happy. Thank you again Troy, I wish you get a lot of success in your life.

We are launching a new website with Shopify and many integrations. OneSaas has been by far the best customer service experience. Super responsive via chat, they follow up via email when you forget you started a chat. Will answer anything! Answers thoughtfully and always trying to understand their customers work flow and how best they can integrate accordingly. AMAZING! DEAN was super responsive and so friendly!

WOW, AMAZING SUPPORT!, The application is solid, its both easy and flexible to setup. You can map all you individual transactions including taxes, revenues and deposits, reliably and synchronize to update automatically on a scheduled routine. That's the way it's supposed to work, and it does. BUT where this group really shine is in great customer support. I experienced this first hand in an exceptional situation, where I am rebuilding a QBO datafile. Hazel, Vincent, Ronnie and Troy ALL went above and beyond in helping me recover stray data going back nearly 3 years. I received comprehensive timely updates as these great people worked to help me resurrect the datafile. Without these great people I would have been forced to reenter untold amounts of data manually. Instead Hazel, Vincent, Ronnie and Troy all allowed me to simply import the data piece by piece. Count me as a very happy customer Thanks Guys!

Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.

Beyond the app working perfectly, the team behind the product is outstanding. With other apps linking Shopify to QB, you'll often get time outs resulting in data being missing from your QB account. Another app I used didn't have the option to resync the connection manually. This is an incredible feature, and really great when we want quick inventory updates to display in Shopify. The team is always available to assist with errors or explain different functions of the app. I've worked with many different individuals, quite recently Dean assisted me with resyncing all of our Sales Receipts after we had updated some product names in our store. Everyone has been pleasant, helpful, and knowledgeable. Thank you for making this connection with our store effortless!

Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.

I am still learning how to use the software -- Troy, one of the customer service agents, walked me through my questions step by step. Troy went above and beyond by allowing me to share my screen and showing me the exact thing I needed to do.

Paul was amazing in helping me to set this up. Awesome experience! It was easy and accurate. Not 1 complaint!

Ronnie was fantastic. Super, super helpful and got me everything that I needed. Definitely went above and beyond!

Sherwin was amazing, offered good solutions and even offered to perform some updates for us on the spot, at 11PM, perfect score from me!

Still on my 7 day trial period but had issues syncing my data. Was able to connect with Dean via chat instantly without any wait time. He dug around to figure out what was the issue. Turns out it the issue was on Quickbooks' end. Dean walked me through how to change some settings on Quickbooks and my issue was resolved! Will likely switch over to paid plan. Very much appreciate the instant support, which is hard to find nowadays, I find.

The app works very well without any issues and they also have great and helpful customer service. 10/10

I have been using this app to transfer my orders and items from Shopify to Quickbooks Online, the app is working great and saves me a lot of time. Customer service is excellent, professional, quick and very helpful. I have been given help from Hazel and Paul, both are great. Thank you

I started my free trial yesterday. I was worried about the implentation being done correctly but everytime I have logged in it has been super quick for a response and help on the resolution. Their support has been amazing and very helpful and I haven't even past my free trial yet. Dean, Marck, and Ronnie have been most helpful and I believe we will be upgrading to the full version soon.

The integration is great, very customizable! Any field you can think of is mostly covered. The support team alone deserve all the praise though. Dean, Vince, Ronnie you guys are the best!!! Many a late night of stress have been solved by these chaps. Honestly just get this integration above all others, their support team will always sort you out no matter what! 20/10

Haze help me to fix my sync error..appreciated her work & behavior...she is very kind and her communication skills are impressive...

Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.

Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.