Reviews for Printful: Print on Demand

Printful is very simple to use and works very well with Shopify

Works great, easy and intuitive!

This app is the only way our sweat shop workers can take their 15 min break. 10/10

First, This app is simple and easy to use but there are a few things that turned me from this "Company". I am a 18 year old college student that is trying to make a living off his brand which he has dreamed about for a long time... I am a christian, I respect others hoping for respect back. I guess thats not always true. Recently I ordered two of my shirt designs, they met all the requirements for size and DPI. They were simple and clean, and they had bible verses on them. Craziest thing though, I got home and was excited to see those two shirts I ordered were on the porch. I grabbed the bag and opened the first one, the quality was sad and was disappointing. Then I open the second excited to see what it could be. Real soon I was in awe... To my discomforting surprise the shirt I had was a christian fish which I know very well, I mean its a simple great design. This one was a whole lot different though... This fish had horns on it and 666 in the middle. Now I know what I ordered and I know where my heart is. I am very disgusted and sad at prihtful for this mistake or crude joke I don't know what it is... but I do know one thing, If one of my customers were to get that shirt I would be done and they would have killed the dream of a 18 year old college student trying to shoot for his dreams. This is why I respectively resign the use of prihtful and all there product. I urge you to order a sample before you use them, make sure they will be true to you. Prihtful thank you for your time, I pray you will fix your faults and grow to be a better company. I still respect who you are and what you do, but I am disappointed in your choices and the way you carried out this matter. Former customer, Seth Todd

I just love the guys. They set an excellent service and state of art UX design. All the integrations working just fine, without any errors or delays. Thank you very much for your cooperation. : )

Fast and easy integration and the Printful site is very simple to understand and use. Great company and app!

First off, I'm not a techie and I have no experience in graphic design. I needed a company that would not make my inadequacies evident in my product and one that would be easy to use. After doing extensive research, I went with Printful because: they provide mockups that I readily use on my site (one less thing to worry about), there is a person available on chat during opening hours when I'm in a frenzy about something, and they offer a variety of high quality tees (I use American Apparel) for a competitive price. Initially, I did not know that I was provided my own customer service rep, but this has been an added bonus because I email him frequently for assistance. The last step in my decision making was to test the product and printing. I found that the product is parallel to tees that I would buy from the top suppliers prior to considering a line of my own. So.. so far really good!

I really like the Printful platform. They definitely seem like a good bunch of people that genuinely care about their team(s), their customers and theirs products & services. I have only been using them for a few weeks now and do not have samples in hands yet, so it's still too early on to tell what I think of them long-term, but so far so good. They drop insightful emails with sweet tips and tools for me to implement into my store and businesses, which are always useful. Options for white label printing and branding also are advantageous. Customer service is very personable and knowledgeable. I think the biggest knock against Printful would be their turnaround times, as several other store owners have already expressed. Since they are a POD business, I understand the premium that we as sellers have to pay, and I'm fine with that. However, since us sellers have such a low profit margin (because their products are costly), at least a tradeoff that we could pass on to our buyers is that we offer speedy shipping. Though I'm willing to see how things transpire over these next few weeks and I will then update my review. I do not have enough experience with their service and products at this time to provide a well-rounded review, but I'm happy with what I've seen so far and wanted to post my thoughts to help other prospects.

NO POLYBAGS on your apparels!! Let me repeat, as of 9/15/15, they DO NOT PUT POLYBAGS when they ship their apparels!! So... if you want to create a website for your small school team, or small town fair, Printful could work and save you some upfront money. But!! If you want to create a "Brand", Printful is a No No! As a costumer, imagine if you order a Tshirt from Store, and they send you the Tshirt or a hat without POLYBAG!! What kind of impression would that leave!? That customer will NEVER shop from you. Not only that, he/she will spread the bad service like wild fire. Polybags are a must to keep the product from dirt as well! I had customers that complained because their apparel came with dirt and stains. Come on Printful... You can do so much more. And actually, you had!! Yes! They actually "did" send their apparels in polybags.... but for whatever reason (Which is always to save couple bucks), they decided to "REMOVE" the "polybags!!" from all their apparel shipments!!! Come on... How much would that save you? 5 cents at most!? So jut to save 5 cents, you would loose so many possible costumers!!? You can do the math here. You'll end up loosing thousands, millions of dollars... just because you wanted to save... 5 cents....!!! Come on Printful.... BRING THE POLYBAGS!!!! If they do bring their polybags in time for the apparels, I'd easily give them 4 stars. But as of 9/15/15, because they DO NOT OFFER polybags on their apparel.... they get 2 stars! Again, if you want to sell you apparels to your family and small town fairs, Printful might work. But if you want to create a Brand, and you want Printful to be stepping stone, look elsewhere.

This app rocks. It makes it so easy to plug swag into your business. Go look at our site at the cool tshirts, bags and even dog shirt we can sell! We would never have done a dog shirt before. They don't turn things around the next day, as other reviewers have mentioned. I've spoken to the CEO and he's assured me that is because they are growing so fast they are having trouble keeping up with their demand. He even invited me to their factory and I checked it out. It's super clean, amazing and high tech. These guys are inventing the future over there. If you're looking for a great and easy way to add swag and products to your store, try out Printful and you won't be disappointed!

I've been using printful for the past 3 months with my webstore and they are absolutely amazing. The customer service is top notch, The quality of the product is perfect. The price for products may be a little high however if you want the best quality your going to have to pay for it. 1 Year after using Printful - I'm coming up on a year using this company and I have to say, I've been experiencing what people are saying. Slow turn around time, Low quality printing standards, and sky high printing prices. I would have say about 4-5 months ago I started experiencing these changes. My customers were complaining about defects in clothing products. Printful charges way to much to even make a profit. I would have to say printful is good for when you start your company to see if your products will sell. After that I would recommend finding other print shops if quality, price, and turn around time is your main concern.

LATER ADDITIONAL NOTE here at the top: I did go to Merchify and they are HEAVEN! They have the instant sync between the Shopify platform and their dashboard that this outfit, Printful, completely and sorely lacks. See the below and my glowing review at Merchify's app site: ************** I'm a card carrying member of MENSA and have subscribed to their magazine for decades. I also owned and operated a software company that sold around the world digitally in the 1990s long before it was fashionable with 4,000+ customers in 40+ countries around the world (including China, long before they hardly had any internet penetration). I know good software and I know bad software. And a large part of the determining factor of how good a software is less in the coding, and more in the user friendly simplicity and simple, straightforward instructional help. On this basis alone, not even to mention the fulfillment issues that others have noted below, I am finding this whole process a little terrifying. And like I mentioned above, I'm a member of MENSA and have been online since 1988. The fulfillment issues warn me that if I manage to put in the hundreds of hours that it appears necessary to effectively interface with their cognitively disorganized mess of multiple videos here and there and everywhere vainly trying to point back to one of the most poorly designed "dashboards" that I have ever seen, that I'll be rewarded in the end by fulfillment problems that others here that have waded thru all of this have discovered. They escalated me to their head support guy and it hasn't improved much. When you have to be a professional graphics designer to do business with these companies, something is wrong. They haven't thought thru their business model properly to make it work with the masses of people out there. Native intelligence should be all that is necessary, not narrow professional training in a specific field. In today's world, good programming and good instructions should be able to make the latter no longer necessary. I am still looking at ThePrintful but I am now also looking at Merchify hoping that they might hold themselves to a higher standard. I'll probably be writing a review over there shortly. I am like another reviewer here in the sense that IF there is a DTG printer out there that has an APP out there with a dashboard that 1. uploads the graphic in one place and has all of the variants and instructional videos and what not in one visual place to STEP BY STEP take the person thru the process instead of leaving GAPS AD INFINITUM in what actually needs to be done, let me know. 2. Then uploads THEIR products into my Shopify store so that I can sell their products as affinity type items with my company's logo on it, LET ME KNOW! I'll be there faster than you can say boo. :) PS Their customer service and tech support is reasonably prompt and they try to be helpful, but I don't think they "get" how poor their interface is with the non-graphic-designer public.

Functionally sound - this review is more as a cautionary tale for UK-based online businesses. Alas! I really wanted this app to work for me. It is, in theory, exactly what I need, but the high cost of the items, the shipping fees and the surprise customs charges meant it wasn't a viable option. We ended up losing money on all products because we refunded our customers their excess customs charges before pulling everything from the online store before too much damage had been done. on the upside, my customers are delighted with their now super-limited edition items! If a local option were available, we'd still consider it, as the shipping and customs really were the dealbreakers more than anything. quality of products we used was fine and no fulfillment issues aside from customs. a pity! We were really keen on this!

Even if product's initial setup is quite long (hand pick designs for each t-shirt color and size one by one) service looks excellent so far. Quality of print is very good and the ability to order samples is awesome!

Great concept, great integration - horrible fulfillment experiences. I placed three test orders (10 total shirts). The first order had major quality issues on all three shirts in the order. Someone reached out to me to ask about my experience, so I sent pictures of the poor quality prints and one defective shirt and he said it looked like there wasn't enough pre-treatment before the print and said they'd all be replaced. I never ended up getting replacements even after checking on the status and being told they'd look back into it. It's been months now. Anyway, I placed a second order after being told everything from the first would be corrected (customer service seemed good). I wanted to test out some different blends/treatments (50/50, powerwashed cotton, etc.) to see how they printed and to also see my designs in different sizes on different sized shirts to figure out exactly how I should create my print files for each size. This order had an item out of stock (after several days I find this out), so they asked if I wanted to split it. I did, so they split the order. Before they could print the items that were in stock, another item went out of stock, so it held up this part of the order as well. My first items arrived well over a week after I placed my order and the remainder of the order came several weeks after the order was placed. I was told all of these fulfillment issues were due to them moving to a bigger location and the supplier sending the shirts to the old location by mistake. After having put so much into my website and t-shirt designs, modifying a lot of shopify code, paying for apps, etc., I wanted this thing to work, so I figured their issues from the move should be over and their new, larger location should be able to store more inventory and put shirts out faster. I placed another order to see if maybe things were running smoothly now. I ordered four shirts. After 7 days, I got an "out of stock, do you wanna split your order?" email. I said to split and 1 of 4 shirts shipped. It's now been 15 days and I have one of the shirts. Two more were marked as shipped on 7/23, although they weren't given to Fed Ex until 7/25. My shipping address is little over an hour drive from where they ship this stuff. They mark is shipped 7/23 and expected delivery from Fed Ex = 7/28. The remaining shirt no longer says out of stock, but it's just sitting there on the order screen, yet to be fulfilled. Bottom line - unless you want to deal with EVERY ONE of your customers being extremely unhappy, don't waste your time with The Printful. Also, I've researched alternative drop ship DTG printers and they all pretty much have reviews full of complaints about fulfillment issues. Print Aura is at least up front about the process, saying that they place the order for the blank AFTER you send in the order to have a shirt printed. I'm sure they're all doing this and that's why it takes 7 days for them to tell you something is back-ordered. I'd much rather see a limited selection of styles than have to deal with these fulfillment issues. I still haven't gotten my first order replacements yet. The print quality since that order has been fine, but for that order, it looked like someone used a $30 printer to print out an iron on and then applied it in a hurry. If you run a DTG printing company and you can actually fulfill your orders in a reasonable time, please reach out to me!

The integration works really well. No major drawbacks at all. However, for each Size and Color variation you have to assign the same model all over again. The best solution so far has prepared ScalablePress. There you may bulk assignment for the different sizes and colors. As mentioned in the previous reviews the major disadvantages are: prices and prolonged turn around period. I would personally recommend you to check other POD Shopify apps this includes Print Aura and Pressera.

Really slow delivery. It took almost 4 weeks to get the shipment in. My customers started complaining :/

As far as the app goes it has run very smoothly. It integrates well with my shop and I don't have to do a thing when an order is placed. Yay for passive profits! Some of the issues people listed below are in regard to Printful itself, they are there (slow turnaround sometimes, certain colors don't print well - order a swatch sample!) but the app works great and they have WONDERFUL customer service. Very prompt and friendly.

Great App, easy to use & products of the highest quality -Highly recommend!!

I've been using Printful for a few weeks now. I really love the concept because it allows me to attempt to start a T-Shirt (brand) company at a low investment. The 2 stars are for 1) their awesome customer service and 2) for the print quality. Some people complained about print quality but so far I have been happy, despite the placement of my logos not matching the product mockup. The customer service is by far their best attribute, while it is impossible to receive real-time customer service, the responses are generally quick and extremely helpful. All the replies from different team members and genuinely helpful. I would like to offer more of their products to my customers, but the costs are just so high that it's impossible to offer them at a reasonable rate. Example 1: their cheapest mug is $10 and shipping it is $11, so I am charged $21 for a mug: JOKES! I wouldn't want to charge over $12 in the first place for a cheap white mug so charging $25+ to my customers is out of the question. Example 2: their 12x16 canvas is $45 and shipping it is $36, meaning we're already at an unreasonable cost to me of $81: forget about it. My customers don't want to pay $100 for a tiny Cavas of my photography. PROS: - Customer Service - Print Quality - No overhead - Little to no risk CONS: - Extremely high costs of goods - High Shipping rates - Product printing can differ from your mockup - Extremely slow shipping Overall I am happy with the service because it enables me to test out a market for a brand I wish to create at very little cost to myself. Because I am trying to create a brand rather than make money, I can use Printful. If you are looking to make money, look elsewhere, unless you already have a client base. If you price your products reasonably, your profit margin will be extremely low. I am using Printful in hopes of building a brand within the next 8-14 months. If I don't succeed, no big deal as the cost is nominal. If I do succeed, I can drop Printful, print local and start making money! Either way: Printful did its job. *If not for terribly slow shipping and most products being too expensive, I would rate 4-5 stars* July 13 EDIT: Fulfilment and Shipping are beyond irritating. I haven't marketed my new store yet so it's Family and Friends only... which makes it even more embarrassing. Point in case: my friend put an order in June. It was shipped June 26. 20 days later, she has yet to receive the product. It's ridiculous. I'll never have repeat customers with this kind of bogus shipping service. And I'm in Toronto! I can't imagine if it were an order outside of North America. I have another order that was placed July 5..... 8 days later and the only update is "Sorting Completed" so it has yet to be fulfilled, let alone shipped. JOKES Changing my Final Verdict Rating to 1 STAR. Unless Printful helps me out and fixes some serious issue then I can lift the rating to 3-5 stars depending on service provided.

- Friendly customer service. - Printing quality is good. Most of my customer happy with the printing when they received the shirts. - The tracking link (International shipment) they provided sometime not able to get a full tracking information until the destination of the shipment. - Some of the size will out of stock sometime and affected the fulfilment date, but they are slowly improving on this issue. - The respond speed of the customer service can be improve. Sometime fast, sometime have to wait for few days.

I've been using Printful for a few months after weighing my options. I previously operated a store on another platform and had a terrible experience with the print quality & shipping speed. Printful does a far better job on the print quality front, but just as bad in shipping. So bad, that I've had to discount a customer's order due to the speed of fulfillment. I realize that there's most likely a huge number of orders every week, but fulfilling a customer's order shouldn't take 2 weeks. I'm rating 3 stars, as I also understand that Printful saves me loads of money on overhead, since I treat this is a low-to-no-investment business.

great products, great service, great everything.

Thought it was cool until i ordered myself a sample, needless to say its been 3 weeks, no sample, tracking number hasn't been updated at all, no responses to my emails, I can't trust you guys with my customers, i'm reversing the transaction just incase you think you can outsmart me. I wouldn't waste my time folks, nothing good here.

Ordered 2 samples, 1 sample faded after 1 wash along with the print not being straight on the shirt, the other sample lettering is twice as big as the other. Tried calling, no one answers, the live chat only seems to be open when they feel like it. Still waiting on a email back. I believe the people that have written great reviews about this app may have never looked at their products being sold. Paying $47.00 for 2 samples is also upsetting. I was hoping to have my shop up and running by now but since I have to wait on a reply back from Printful, I will probably seek a more reliable avenue. I want my customers to have quality printing and if there are any issues and want them to be resolved promptly and I don't see this happening with Printful.