Reviews for Octane AI: Advanced Quiz Maker

Truly excellent customer service. The feedback received was well communicated, the response time was prompt but most importantly the challenges that I had were quickly resolved. I would like to thank Leonardo from Octane AI for his support & excellent service.

Great app! We're also having a great time working with Octane to create new quizzes and improve performance over time.

Best Quiz Ever Great customer service, they help in every thing very professional great app a lot of options

Absolutely a great App, with a excellent support team! Very hands on, willing to guide you through every step of the way. Leonardo, and Brandon have been very very responsive to help troubleshoot

So far absolutely loving this app. Needed some help and Brandon from support promptly jumped in to the rescue. If I could change one thing, I think the pro plan pricing is a bit steep for small businesses. Other than that, 5+ stars from us.

Amazing app with amazing team. Leonardo helped me a alot and made it easier to set up my properties. Thanks!

Wild Nutrition

2021-12-17

United Kingdom

It has been a super pleasure working with Octane on our brand's ecommerce quiz. We have been dealing with Aoife and she has very professional, bright, logical and helpful - as well as being very easy to work with and friendly. The process has been really smooth and successful. We would recommend Octane and the technology they use. Lorna, Head of Nutrition at Wild Nutrition.

Babo Botanicals

2021-12-09

France

Great app and very easy to use. The integration with Shopify is super easy Customer service is also great, Leonardo is very responsive and helpful !

I just created a quiz and launched it on my site this week. I am not super technical and was able to navigate the setup and the klaviyo integration with Octane AI's help. I had a number of questions and the team was patient, helpful, friendly, and supportive. They have quick support during weekdays. I don't have a good read on the results/conversions yet since we just launched but I hope to increase my conversion with the quiz engagement. I have not tried any of their other features but will tackle more since their support is so strong and I believe in what they are offering.

This app has increased my sales overnight and shown incredible results. The support team has been fantastic at helping me make further customizations. This is now a staple nav element for my store.

We don't regret signing up for the Enterprise plan with Octane. very helpful support and the zero-party engine shows crazy ROI. Great integration with Klaviyo too. Also even when we were on starter/free plan Octane team offered several onboarding calls which turned out extremely helpful. Worth every single penny spent. It's also the way forward for future marketing overall so I'm sure in a matter of months Octane will be a mainstream marketing app for Shopify just like Klaviyo or ReCharge. Cheers team.

Great customer service. Leonardo was very supportive and specific with his explanations. Can't be more happier with the service and how it integrates will with other apps.

Great app for customised quiz recommendations. CS was super fast and helpful - Leonardo was amazing and solved my technical query.

We’ve been using the Octane AI app for about 4 months now and are really pleased with the results. We also signed up to work closely with an account manager. She was amazing and incredible partner. Highly recommend!!

I just published a quiz embedded on my home page. The app was easy to use and Leonardo and Marc were extremely helpful and did some hand-holding when I needed it. Great customer service! Thanks so much! Looking forward to see the results!

I used this app to help create a quiz to be featured on our company's website. Although not published yet its heading in the right direction and Brandon's customer service is amazing in helping me get there! I know the end result will be great! And hopefully convert a lot of potential customers.

Easy to use. Support is super responsive & helpful (shout out to Leonardo!). Would definitely recommend!

Octane AI has been an incredible addition to our tech stack. We signed on with an account rep and it was the best decision for getting set up as soon as possible. The integrations, resources, and team at Octane AI exceeded our expectations. We love the conversational popup feature and how user-friendly the platform is. 10/10!!

I love Octane AI. The quiz has become a huge part of our marketing. It's allowed us to collect a lot more email subscribers, while increasing our AOV and improving the customer experience.

Pretty good app, the quiz is their main feature and works pretty well, mostly because their staff is willing to help you optimizing it.

Love the innovation that Octane brings to Shopify and DTC in general. Not only is the suite of features in the app been great, their team is A++++ They are always looking for ways to bring value beyond the app and we are grateful for that.

Hyperbiotics

2021-11-01

United States

Octane Ai is a super powerful tool on so many levels. If you are after the personalization of your customer's experience as well as a way to optimize your overall marketing stack this is the platform for you.

I used this app for quizzes, FB Messenger, and SMS. We find it very helpful and a key platform for us, especially because our Octane rep manages the account with us with expertise and great assistance.

I got on this app when the basic plan was $9 a month. The charges went up to $40+ and then $60+, then in the last two months jumped to $191 per month. I was not informed of any of it. I don't offer quizzes on my store or use most of the features. Developer refused refund request. I've uninstalled due to their underhanded means of taking money from shop owners.

I reached out to customer service via their online chatbot not knowing I'd need as much help as I did! I attempted to navigate this new app myself thinking I had the knowledge to do so and found I really needed help. The app is wonderful and I appreciate how Brandon helped identify what I wanted to achieve and proceeded to guide me through it. He was patient and professional as well as really upbeat even as my questions kept coming. We achieved my initial aim and I was reassured that I could come back with any other concerns that I had. Thank you Brandon!