Reviews for Nosto

Nosto has been great! Not only is the software awesome, the team has been amazing to work with. We primarily use Nosto for onsite recommendations, which have helped us increase our AOV and add some features/functionality we had been wanting.

Worst company ever. First of all there there remarketing and retargeting doesn’t even work. Second of all, the force into a ridiculous contract guarantee you the best results. Third of all, when you try to get out of the contract they don’t let you. And they keep charging you. Save your money. This company sucks. Worst people also to work with. Use any other service. And they mess up your Facebook pixel, and you’re going to have duplicate orders now and your purchase pixel is not gonna fire correctly and they won’t even fix it. Honestly I never write reviews but this place sucks. I’m so mad I ever use them on my website. It messed up Pixels and reporting

Do not sign up with the app. It is not worth the money. The worst part is that you sign a year contract ( something that I should have looked over more throughly) and they force you to keep the expensive contract even when the services do not help your business and you want to terminate the contract.

We use this app to generate upsells. The product is very extensive and we are currently only using a small amount of its functionality. The support has been outstanding to date.

Ogee

2020-11-25

United States

We have been so happy with our decision to onboard NOSTO! We are having great success with this tool and the NOSTO Team in general. There is an A/B testing module included that is beyond comprehensive and intelligent. It makes optimizing super simple with very clear results and auto enablement of the winning element.

Gaiam

2020-07-02

United States

I can't begin to tell you how excited I was when I saw all the personalization options that Nosto would be able to provide for us. Onboarding was a snap, and the team has been one of my favorites to work with. We started seeing the tool pay for itself right away. I can't recommend them enough!

Personalization in ecommerce is table stakes and Nosto provides enterprise level software, support and solutions at a mid-market cost. Pound for pound the best solution I've used.

We've been using Nosto for a few months and have seen an amazing increase in engagement and conversion from just one popup we ran for 24 hours. The entire Customer Success team is extremely helpful in making sure our campaigns run smoothly and educating us in how to use the platform to the best of its ability. Highly recommend!

Onward Reserve

2019-12-16

United States

The onboarding process with Nosto was second to none. They were able to get us up and running on a very tight schedule in time for the holiday season. The Nosto team was extremely helpful and went above and beyond to make sure we were getting the most out of the platform!

Chubbies Shorts

2019-12-11

United States

This team has been great in getting recommendations up live on the site. The whole team, Donna, Laura, and Adam have been a pleasure to work with. I would say from deciding to partner with them to having their product live on site was very quick turn around, because they helped with the lift in styling and integration. I am excited to really build out our experience with their other features, and some of the products on their Roadmap are incredibly important to us (merchandising collections via recommendations is huge). They have continued to be incredibly responsive with our teams in making sure we have the features reaquired.

Perry Ellis

2019-09-30

United States

Excellent app and customer service. This is the single most important addition to our site and was the simplest integration by far. Highly recommend it.

We recently kicked off Nosto and their customer support on onboarding have been great. We've already seen more conversions coming in and their analytics go much deeper than what we had access to with GA. We can't wait to kick off our automated emails and help automate a lot more of our marketing efforts not to mention help customers find more of what they love since we have so many products to go through!

After having used a few personalization solutions out there, Nosto is clearly far and away the most powerful and easy to manage personalization platform for Shopify, hands down. I don't need to rely on developers for anything, our social media marketing has been totally revolutionized with personalization to the point where we're seeing a higher ROAS than ever before -- Nosto paid for itself several times over in the first month and continues to perform amazingly for us. Honestly at this point if you're not using a few key Shopify apps like Nosto, Klaviyo, Klarna, etc. you're messing up and leaving money on the table.

We have been a customer of Nosto for quite some time. However they have changed their pricing structure which now is way too expensive for what you receive. We have just removed it from our store.

KIVIBAG

2019-01-11

Hungary

We're using Nosto to recommend products to our customers that they'd probably miss. The app contributes to the sales volume every day (from day one) so it seems to be a very useful addition to our shop's features. Looking forward to try the email and popup features as well. The customer support is excellent! Beyond their well designed templates we wanted to customise recommendations further and with their help we've been able to get quick results! Great job guys!

Brilliant app. I hesitate to even call it an "app" as it in a full machine learning system which boosts conversions and cart value. It is far more powerful than the competition. On top of their superior technology, the Nosto team is super responsive, intelligent and friendly. At ShopElf, we recommend Nosto to all of our clients.

Freedom Rave Wear

2018-12-07

United States

The team at Nosto has helped me get up and running quickly. I appreciate the support and have had no issues thus far. We just finished our first month with Nosto and have had a positive ROI. We hope to keep improving that return over the coming months. I would recommend to any shop owner looking to simplify the product recommendation process, improve pop up effectiveness, and increase ROAS through FB retargeting.

If you are looking to increase you onsite engagement and conversions then Nosto is the tool to use. It has a great tool set that provides everything from popups to triggered emails to on site personalisation. Nosto provide great functionalities and the tool is easy to use so you are able to get the most from it. Would highly recommend!

We launched Nosto to help with conversion and to increase UPT/ATV with the personalized recommendations feature. Setup was a breeze and the team is beyond helpful. Really great product that grows with the business - A great addition to our ecommerce platform! Highly recommend!

Lunya

2018-11-05

United States

Brilliant product, outstanding customer support. Excited to continue to leverage Nosto to grow our revenue and customer happiness.

Nosto has been a great addition to our platform, their recommendations and personalized support have also been extremely helpful. Highly recommend.

Clare V.

2018-10-18

United States

We signed on with Nosto to drive increased conversion in our product recommendations. We've see great increases in our conversion rate & the app was a great choice for our business. Highly recommend!

Great tool, great support. We're very happy the platform and recommend it to any store looking to increase conversion rates.

Tuckernyc

2018-06-29

United States

Nosto has brought instant, measurable value to our store. The recommendations are top notch and allow us to offer them to our customers and site visitors in a robust, rock-solid fashion. We are using the recommendations in our Facebook retargeting as well and have been quite pleased with the performance there too. They make setup a breeze and the user interface is really intuitive. A big win all the way around for us.

Nosto is a fantastic app! It has helped me significantly increase the revenue of my store and I really am grateful for it's intelligence and easy to use interface. Credit to the team over in London, Rory especially. He has been so helpful whenever I have needed support.