Reviews for Mailchimp: Email & SMS

I've specified the correct list to connect in MailChimp, but they uploaded all data in another of our mailchimp list. When I tried to contact them to tell them of their error, there's no way to reach out, except if you have the pro plan, which require paying for support. Bad.

Easy & quick to set up. I used it to integrate MailChimp with my website and it works excellently ~ highly recommend!

I used this app to assign some existing products to Amazon along with listing some new ones. Intuitive to use and when I encountered an issue with the theme. The support team were absolutely on in without delay as for a couple of other occasions where I had queries which were mainly due to my lack of techie knowledge - thank you team for being so helpful. About to upgrade to the next level

I don't typically write bad reviews, but My orders aren't being tagged on mailchimp and I'm not able to send an email out to my customers. I added 2 tags in shopsync but in mailchimp it says there are no tags. Can you help me? Please email Josh@movingmoments.com

Useless! Unsubscribes returning customers if they do not re-tick the checkbox in checkout. Only good thing is that I caught it so I can delete this app! Terrible to create an app that removes your best customers.

Acabo de sincronizarla con mi tienda online así que no se como me va a funcionar, lo que echo mucho de menos es que no esté en español, tengo que estar todo el tiempo utilizando el traductor y es muy incómodo.

It just works! Perfect app for my needs. Easy to install and use. There were a few times when I had to refresh manually but all it took was clicking on a button and everything was back to normal. Thanks for the app.

Nice and fast, better than add manually the mailchimp code because ShopSync has automated sync and other nice add ons

Great help from this app as it has transferred any subscriber who sign up on website directly to Mailchimp. Thanks.

Super easy to use and connects our webstore with Mailchimp seamlessly. That's it. That's all I use it for.

I used this app to syn all my order customer data from shopify to mailchimp and it was really quick and easy!

I used this app and was surprised how simple and user friendly it is. The experience was amazing and I strongly recommend others to use it.

Really easy to integrate with my shopify store www.preciousasapearl.com Looking forward to using it effectively!

Great!!! Easy to connect and to use. I look forward to reaching out to my customers and providing the service they deserve.

Couldn't figure out why I got unsubscribed from my own email list until I found the reviews. This app unsubscribed people who placed orders, meaning our most valuable subscribers.

Pretty efficient except for one tiny detail that ends up being problematic : the `create date` field from Shopify is not synchronized with MailChimp when a new customer is created via Shopify API. Any chance this could be fixed?

I used this app to connect my Shopify store to Mailchimp, and I've had 0 issues. It's easy to connect, and it allows me to work smarter with Mailchimp. The customer service is outstanding as well.

Sweet Paprika Designs

2021-01-15

Canada

I've had this app installed for a while and for the most part it seems to work fine, but after reading some reviews today about customers being unsubscribed if they don't check the "accept marketing" box at checkout, I looked and sure enough I think this has happened with my account too which is terrible! Some customers have been with me for years and then all of the sudden they're off my mailing list because they didn't check a box? I'm uninstalling this app today.

Works great! it took no longer than an hour before all my customers were connected to my Mailchimp account.

Integrated petzpaws.com Shopify data perfectly to Mailchimp. The process takes time so be very patient. You will be prompted upon completion.

Despite following every detail of the instructions provided by Mailchimp to pause and migrate our automated Welcome email series and Abandoned Cart series (which wasn't exactly rocket science), they are not working. Contacted ShopSync about it, they told me to talk to Mailchimp. Round and round we go... Update: After some expected back & forth with Mailchimp I had to re-create my automations and deleted the old ones that weren't working. So far things seem to be okay, but it really shoudn't have been so hard. I feel if you're going to roll out a "solution" like this that allows people to still use Mailchimp after their messy breakup with Shopify, it should be ready to roll without the end user needing to figure out how to work out the bugs. I also just noticed that on the exact date we synced to this app, our number of contacts somehow DOUBLED and put us into a much higher price bracket with Mailchimp. Still waiting to hear back from them about that one. Another update: We even had trouble deleting this app! After deciding to scrap this whole mess and just use Shopify Email instead, MailChimp told us that all we needed to do to disconnect MailChimp from the signup form on our site was to delete the ShopSync app. Not true! After a week of ShopSync saying "Talk to MailChimp" and MailChimp saying "Talk to ShopSync", we had to hire a developer to come clean up the mess left behind by this app and MailChimp in order to get our signup forms working again. Total pain in the ass.

So far amazing! I've used MailChimp before but this makes it so much easier. its been flawless and does what i expect it to do

Edited to add that I've been using ShopSync for years now and it's terrific! I've been using ShopSync since MailChimp and Shopify decided to go their separate ways. This app does what it says on the tin: synchronizes with MailChimp. I had some technical questions and reached out for help. The team provided great service and I'm on a free plan! I highly recommend this app.

Setting up my account and integrating it with my current website was easy and quick! With a few clicks I was able to reach hundreds of customers with relevant content.

It was easy to setup. I was expecting just to be able to add customers to my MailChimp audience, but it synced orders as well, which is really outstanding! Has been flawless.