LimeChat: WhatsApp Support+AI
Helpdesk, Live Chat & automation. Upgrade Reamaze, Gorgias
51 Ratings
Media
About this app
Amplify Retention, Lower CAC, and Deliver Exceptional Support with AI-Powered WhatsApp Journeys
Large brands trust LimeChat to boost retention and experience on WhatsApp. We help you shift repeat revenue from Meta ads to WhatsApp, via broadcasts, customer journeys, abandoned checkout messages, and WhatsApp selling. We also help scale your operations without adding support staff with GPT chatbots. What sets us apart is our GPT-powered experiences and spam-free WhatsApp marketing. Plus, we offer dedicated WhatsApp experts and comply with GDPR, SOC2, and ISO27001.
- 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments
- GPT-Powered Support: Chatbots for amazing automation and experience
- WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
- Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
- AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
Categories
Key Benefits
- One Helpdesk for all channels: Centralise all your support tickets from live chat, email, Facebook and Instagram onto one dashboard for better ticket management.
- Personalised experiences: Deliver omni-channel personalised experiences with a 360-degree view of customer journey, order history and past interactions.
- Automate upto 70% queries: Easily scale your customer support with human-level automation across the buying journey to address pre- and post-purchase queries.
Pricing Plans
Starter
$29/month
- All support channels
- 500 support tickets/ month
- Unlimited contacts
- Unlimited agents
- Customer support via Email
Pro Plan
$349/month
- 5000 tickets/ month
- Everything in starter+
- Pre-Configured Automation Workflows
- All Integrations
- Unlimited campaigns
- Support on Live Chat
Advanced
$599/month
- 10K tickets/ month
- Everything in pro+
- 3 Custom Workflows
- 1 Custom Integration
- Dedicated CSM
- WhatsApp/Slack group with CSM/Product Consultant
App Insights
Brands Using This App
Bummer
Apparel & Accessories
METRO BRAZIL
Apparel & Accessories
Urban Monkey®
Apparel & Accessories
Yoga Bars
Food, Beverages & Tobacco
BodyFirst
Health & Beauty
Wellbeing Nutrition
Recent Reviews
Reviews
2024-09-10
India
We recently launched our brand and partnered with Limechat for marketing and retention, and the results have been outstanding. Limechat has played a crucial role in driving impressive retention rates, reaching new audiences, and engaging our current customers through direct support on WhatsApp. The Limechat team has proven to be much more than just a service provider. They've truly become a valued partner in our growth journey.
2024-05-22
India
We have been using LC for our Whatsapp requirements since a while now and we have seen them grow and utilise our feedback for improving their product consistently. Having said that the one thing that set's them apart for us is the hand holding and proactive attitude that our PoC Sridhar has for us. He is available at our beck and call 24/7 and is just as invested in our growth journey as us. He has also taken the initiative for certain interventions for us infact. All in all the account management has been seamless.
2023-07-17
India
Limechat integration was done quickly with good professional guidance from Ananya ! Limechat automation is been working consistently and helping us in keeping in touch with all Online customers and upsell.
2023-07-05
India
We have been using using Limechat for Bot and it has significantly helped with customer experience in last 2 months
2022-10-03
India
Brilliant overall experience with the app and its features, cherry on the top is the exceptional no lag support from our CSM, that just make things happen without a miss! Loving how smooth things are with Limechat :)
2021-12-26
India
Super easy to install and start using right away. The best is part is their support team who is extremely responsive and solve for any concerns immediately.
