Shopify Inbox
Connect with customers and drive sales with chat– for free
5.5K Ratings
5
Media
About this app
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Categories
Marketing & Conversion
Store management
Features
Automated Responses
Discounts
Quick replies
FAQs
Product recommendations
Greetings
Order updates
Customization
Chat window
Welcome messages
Agent avatar
Chat buttons
Business hours
Color and font
Chat assignment
Real Time Messaging
Live chat
File uploads
Push notifications
Email chat
Customer insights
Multi-language
Key Benefits
- Turn browsers into buyers: Share products, discount codes, and get powerful insights so you can sell more and focus on chats that convert.
- Help more people in less time: Create quick replies, instant answers, and automated messages all from your admin and keep your brand consistent.
- Centralize chats in one place: Chat in real time or use email to follow up when you can’t talk to customers live.
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
17,088 total brands in our network using this app
Grouped by number of products in their store
Brands Using This App
Gamberry
Apparel & Accessories
20 collections•597 products•1 app
Postcard
73 collections•253 products•10 apps
The East Order
32 collections•194 products•5 apps
MTN SHOP
Business & Industrial
220 collections•6250 products•9 apps
Poppie Pack
71 collections•513 products•5 apps
Strawberry Avocados
Apparel & Accessories
34 collections•259 products•8 apps
