イリスジャパン
2024-02-29
Japan
使いやすい。 対応の仕方がわからないコードの編集があってもカスタマーサポートが迅速に対応してくれるので安心です
Lazy Jacks
2024-02-27
United Kingdom
Really helpful and quick. Was able to solve all issues for me in a short space of time
AfterMatch
2024-02-24
Austria
duke from layouthub really helped me with my problems! Excellent support! I would recommend it
Blue Barn Media
2024-02-24
United States
I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!
simplicity.
2024-02-22
Israel
Great app, fast and great customer service!
BodyBibShop
2024-02-19
United States
Your customer service is great!
Beak Made LLC
2024-02-19
United States
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
The Bronx Cannabis Company®️
2024-02-17
United States
The chat support people are very helpful. :)
Wooflinen
2024-02-12
United States
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all. My suggestion: Just call the app "500 Server Error", would be more honest. The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Best Buying Online
2024-02-11
Australia
LayoutHub one of the best free and paid app to start up an eCommerce store without any hesitation. This app is simply awesome. I added stranded page for free and converted the page to a collection page with so many sub collections on it. 'JESSE' one of the support advisor from layout team helped me a lot to set up whole collection pages into my entire store in less then 15 minutes. He is awesome and fantastic. Its not only about the collection and pages but LayoutHub has some other great features that helps you to design you website according to you however you would love to design. I must say this is one of the best app in the world. Thank you so much. Highly recomended! Best Regards, BestBuyingOnline Team
CloudFlavor
2024-02-11
Switzerland
I recently started using LayoutHub, and it has quickly become my go-to design app. The user interface is incredibly simple and easy to navigate, making it perfect for both beginners and experienced designers. What sets LayoutHub apart is its extensive template library. This has not only saved me time but also sparked creativity in my designs. Additionally, the support team is outstanding. They are prompt and helpful whenever I have a question or issue. The overall experience with LayoutHub has been positive, making it a highly recommended design tool for anyone looking for simplicity and efficiency.
4URSKNCARE
2024-02-11
United States
The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.
My Store
2024-02-09
United States
I love this app, the customer service is great , i had a excellent experience with Kian , very patience and kind, quick to help and very knowledgeable about the app. Would definitely recommend others to use this app
Celesti
2024-02-09
United States
Great Customer Support! They dont sleep, always helping me build pages
nexana-shop
2024-02-08
Germany
Great and fast support ! I had a problem with the display of my down counting timer and requested help via the support chat. They fixed it fast and very professional. Thanks to Dominique and the Team
Ricardo Beverly Hills
2024-02-06
United States
LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.
Tablatru
2024-02-05
South Africa
Great options, awesome templates and prompt assistance! Thank you for the wonderful app!
2024-01-31
United States
Thank you Duke for being so quick and efficient on assisting me with some changes. It’s this level of service that reinforces my trust in this App. Once again, thank you Duke who turned our challenges into a seamless experience. Five stars well earned!
SIC GEAR SUPPLY Co.
2024-01-28
United States
The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!
ZOKU
2024-01-26
United States
Customer service was speedy and efficient. Their live chat is great!
Metro Mobility Scooter
2024-01-26
United States
Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results
Bell Tent Villages Glamping Resorts
2024-01-25
United Kingdom
Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.
La Balisienne
2024-01-25
Malaysia
Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | LH Customer Success Team
BLKBLQ.Co
2024-01-25
United States
Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.
Kashmir Valley
2024-01-25
United States
Kian was great and helped me with exactly what I needed.