KNO Post Purchase Surveys
Surveys for attribution, customer insights, and feedback.
71 Ratings
Media
About this app
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Categories
Features
Submission Management
Survey Types
Visuals And Reports
Customer Behavior
Form Customization
Marketing And Sales
Key Benefits
- Deploy in minutes: Our question, action, and survey templates allow for deploying powerful no-code, branded surveys in minutes.
- Gain critical insight: Leverage direct customer feedback and robust audience building tools to identify your strengths and weaknesses.
- Drive deeper engagement: Use your new insight to optimize marketing channels, product development, and more. Use actions to drive 1-1 engagement with your customers.
Pricing Plans
Free
Free
- 1 Active Survey
- 1 Active Audience
- 3 Questions per survey
- 10 question types
- Unlimited responses
- Export all data
Basic
$49/month
- Everything in FREE...
- 2 Active Surveys
- 7 Active Audiences
- 7 Questions/actions per survey
- Actions
- Klaviyo integration
Analyst
$99/month
- Everything in BASIC...
- 3 Active Surveys
- 12 Active Audiences
- 12 Questions/actions per survey
- Survey links
- Remove Kno branding
- API
Pro
$249/month
- Everything in ANALYST...
- 5 Active Surveys
- 25 Active Audiences
- 25 Questions/actions per survey
App Insights
Recent Reviews
Reviews
2024-04-19
United States
KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.
2023-12-14
United States
We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.
2023-09-27
United States
Great app overall - Easy to set up in minutes and works perfect in checkout
2023-09-20
Germany
Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough. Pro Tip: Don't miss out on their newsletter—it's packed with invaluable insights.
2023-08-03
United States
i've been in ecomm for a while (scaling brands from $5m to $300m) and just got introduced to kno. it's hands down the easiest to use survey tool i've experienced, with seamless placement post purchase in shopify, a great standalone experience for any survey you'd want to conduct, allows you to direct customer to review products, effortlessly sends attributes back to klaviyo to automate followups. you have no excuse to not get feedback from your customers when tools like this are out there.
2023-01-17
United States
Quick and seamless to install, amazing customer service, and valuable insights immediately. Highly recommend.
