Fairing: Post Purchase Surveys logo

Fairing: Post Purchase Surveys

188 Ratings

5

Developer

Media

About this app

Get insights & track ad performance and LTV with post-purchase surveys for attribution & NPS.

Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience. Analyze responses against Customer LTV. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to know your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI!

  • Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
  • Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
  • Target survey questions by new v returning, product purchased, etc. Translations
  • Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
  • Analyze survey responses against customer lifetime value (LTV). Add-on required.

Features

Form Customization

Multi-language
Custom styles
Embedded forms
File uploads
Drag-and-drop editor
Real-time edits
Templates

Submission Management

Customer segments
Analytics
Data export

Survey Types

Product feedback
Customer satisfaction
Market research
Net Promoter Score (NPS)
Post-purchase
Attribution

Visuals And Reports

Data export
Analytics dashboard
Custom reports
Report scheduling
Custom dashboard
Heatmaps

Customer Behavior

Visitor IP
Real-time tracking
Activity tracking
Loyalty analysis
Lifetime value (LTV)
Segmentation
Cohort analysis

Marketing And Sales

Marketing attribution
Checkout analytics
Profit insights
Pixel tracking
Purchase tracking
UTM tracking
ROAS

App Insights

Monthly Reviews

Recent Reviews

Reviews

2024-04-18

United States

Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.

2024-03-11

United States

Couldn't live without fairing!

2024-02-21

Norway

Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.

2023-05-24

United States

Fairing has been super helpful to our team as another data point in the elusive attribution triangle. The attribution part was the main reason we started using it but was surprised to find out how beneficial it is for surveying our customers on other questions outside of attribution. Plus, their team is incredibly helpful and provides excellent support. Highly recommend Fairing.

2023-04-24

United States

Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.

2023-04-06

United States

Amazing tool! This has really helped us with attribution the last couple of years. It's also great to add follow up questions and get valuable insights from our customers.