Reviews for Helpful Product Reviews App

My Shinny Skin

2020-08-06

Mexico

It is a very helpful app that will make look your Shopify store amazing! The staff is also very supportive, Yusuf particularly

They help me with setting up my reviews into my store in less than 5 mins. They respond so fast and would be able to answer my questions.

great app and customer service, i mean check them out you guys! plans are flexible and reasonable price and last but not least the great content and value put in each plan

Cocolene

2020-08-04

United States

I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!

Apart from this app being so inclusive of everything you could possibly need in a review app, the customer serice has been outstanding. They practically set it up for me and then Yusuf made the design changes I wanted, making it a sure thing that I would recommend this app to anyone and everyone.

Great app so far! The team proactively reached out when I wasn't even aware that something wasn't even working yet. In another instance I wanted to change something and contacted customer service. Yusuf responded immediately and adjusted it within seconds. Much recommended!

Such a good app and it gives so much control! Great customer service too. I couldn't find how to edit something I wanted and Yusuf helped a lot and very quickly with no hassle!

Awesome customer support! It said that it would take hours before a customer service rep would answer, but Yusuf joined the live chat in less than an hour and really went the extra mile to solve my concerns!

It's also easy for customers to write reviews. As a bonus Yusuf from the helpful crowd was incredibly helpful, professional and lovely, I was considering leaving and he explained to me reasons I should stay, And I will be staying now because of him. https://sarahnorahskin.com check out my store!

This app is great. It improves SEO opportunities dramatically and Yusef is incredibly helpful and responsive.

Great App with video upload feature, hopefully the server will get faster soon :) And great customer service with integration with AfterShip to set your specific time period to send the reviews and keep emailing the customer until they review. Prob will get 3x more reviews with this app. Hope the custom Avitar logos will be added soon too! :)

BEST customer service ever!!! Yusuf helped me THE MOST. THANK YOU i could'nt ask for more!!!!!!!!!!

I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!

I can't lie it was kinda difficult to insert my reviews onto a Google Sheet because my selling platform wasn't recognized by HelpfulCrowd, but the customer service is AMAZING! As soon as I contacted they answered in about 20 mins or less, "Anna" went above and beyond and I am very happy with thier services.

I found this app after a very bad experience with 2 other Review apps. First let me just say the user interface is seamless, doesn't look crappy like ones I've previously encountered. I got amazing customer support from Yusuf with helping me import reviews from a CSV file that wasn't properly exported. He even edited my store's theme to add the reviews on the homepage, I couldn't have done it on my own. Outstanding service! Thank you so much, I am very pleased with this app.

Big thanks to Yusuf for helping me all day with questions i've had, and from the fast and understandable responses.

The support is very fast, They are doing a perfect job. The rating system is awesome!! thank you very much

I switched to use this review app because it supports video comments, includes Q&A, and invites review automatically. It was not easy to upload previous reviews using their templates, but customer support was great and Yusuf solved my problem within a minute.

I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.

Fab!Yusuf was so helpful & assisted me with the setup! Take a look - www.teatoxcompany.co.uk . It looks great!

Yusuf was brilliant and really helpful in me setting up app and answering questions. I will be adding this to my other websites!

I wanted a strong UGC video review flow to capture customer user experience. Yusuf took his time and explained everything to me step by step then also offered to jump into our site to fix up the widget as it wasn't displaying properly. I highly recommend this app. Also the price when compared to other apps in terms of features makes it value for money. 10/10 for me.

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!

The app is fairly easy to use and has user friendly tools. The admin are responsive and the graphics are top notch. Very well worth adding to your store.