Reviews for Growave: Loyalty & Wishlist +

Really helpful team. Growave is quite complicated to set up, but it seems to be the best in the market and it offers a lot of value. I've just set mine up with the help of their team.

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.

I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!

Great customer support! Reacted to an individual request and their developer team made individual cusomizations for me. fantastic!

Great app great lots of different features. I had some questions and got free support from the team. The customer service team have been excellent in sorting out issues.Would highly recommend.

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

I would definitely recommend this app because it is literally so easy to set up and install. This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have. I am based in Japan though I do not feel like there is a time difference. They respond so fast as well! I do not even remember how many times I asked for their help and they have helped me every time. Thank you for you service and support, Growave team!

I love how helpful and friendly the team is, my request was promptly answered. It is very easy to manage the app even with little or no technical knowledge. Thank you!

Quick and helpful customer support. Got my review page sorted for me very efficiently. Would recommend this app for shopify

If you are just starting out with your store, I would highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you. I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).

Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers! The best of it is the support - always reacting very fast and sufficient!

I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!

Always keep attention to clients, great service! If you're migrating reviews from another platform, do let Growave do your migration!

So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!

This is my first experience building a shop site with Shopify. As a Japanese person who is generally not good at English, when using an app made by a vendor other than Japan, it is difficult to contact the vendor's support team in English. However, the support team for this app kindly responded to my questions and requests one by one. Also, due to the time difference issue, it generally takes at least a day or more from the time I send the question to the time I receive the answer. However, I have found this support team to be very responsive, within a few hours on average. This app has three functions: "Wishllist", "Review", and "Reward". Regarding "Reward", there may be some resistance in Japanese business practices, but after testing the details of this function, I understand that it has a wealth of functions to increase repeat orders from customers. I think that shop sites targeting Japanese customers are well worth using this app. I think this app would be perfect with the addition of wholesale functionality. My shop is a B to C shop, not a B to B shop. However, I would like to sell the product at a special discounted price to a special member customer. A product can have a regular price and a member-only price, and when a member customer with a customer tag logs in, the member-only price is automatically displayed. That's all there is to it. There are certainly apps with such features, but they are either expensive due to a lot of unnecessary features, or as a way of discounting, many apps use a % discount method instead of a fixed price. I hope that this "GROWAVE" app will evolve further in the future and have the simple and reasonably priced "Wholesale feature" that we want, like the above. Finally, thank you very much to all "GROWAVE" support staff.

Great loyalty scheme app, has all neccesary features and a helpful support team. Would highly recommend to anyone looking at putting a store loyalty scheme in place

Amazing support by Growave team (Nurila). She resolved our query on the go. Very knowledgeable. So far I am liking this app.

Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.

The support team was very helpful. Solved an issue swiftly. I would definitely consider availing this app again in the near future.

I'm pleased with Growave. I was quite confused at first on how to change the widget position, but Ayana from customer support help me a lot by moving the widget to a better location, and looks much nicer now.